Courtney Maggs-Jones

Head of Commercial for @uniqodo | egg chaser and former club captain @londonwelshRFC | Own views. Especially Welsh rugby.

[Courtney Maggs-Jones @MrGoodThings]

@British_Airways @British_Airways Thanks for the note - but this form won’t let me submit BA claims… at all. Just keeps coming up with an error message that you can claim 3 days after travel. It’s now been 10 days and 8 days respectively

[Courtney Maggs-Jones @MrGoodThings]

@British_Airways is there a problem with tier points and Avios? Mine from March 31st would have covered status, but missing 4 flights being added to statement… and the online claim form is broken… and the live chat can’t answer questions… any ideas please?

[Courtney Maggs-Jones @MrGoodThings]

@CrossroadsCars just checking are you guys still monitoring this? Got a specific car I’m after! If I can email you?

[Courtney Maggs-Jones @MrGoodThings]

Hi @British_Airways - can you help with this please?

[Courtney Maggs-Jones @MrGoodThings]

@British_Airways hello! I’ve lost my laptop! I left it on flight BA1337

Please can you contact me so I can get it returned?

It’s super important

[Courtney Maggs-Jones @MrGoodThings]

@monzo I’m a premium customer. My card was blocked due to fraud. I try to order a new one but when selecting help/chat the only option is to show transactions. The app legit won’t let me order a new card. What do I do?!

[Courtney Maggs-Jones @MrGoodThings]

@britishairways hello, our flights have just been cancelled. The flights you have offered us as an alternative are 34 hours later… take off at midnight and we have a young baby, so that won’t work. Your phone number is out of office. Who can I speak to asap please?!

[Courtney Maggs-Jones @MrGoodThings]

Hello @UBS can you help?

[Courtney Maggs-Jones @MrGoodThings]

@UBS hello I’m a wealth management personal banking customer. I do not have my account details, but can you please confirm if I fly to Switzerland and to my registered branch with my passport, I will be able to access my account?

[Courtney Maggs-Jones @MrGoodThings]

@TheValeResort hello - have been trying to call to book some rooms but the team keep on hanging up on me… need to find out about travel cots/multiple room options… how can I do this and the team answer the phone/call me back…?

[Courtney Maggs-Jones @MrGoodThings]

@AdmiralUK I can’t login to my account… can’t reset password… can’t contact you… and you’ve told me you’re removing some very important and expensive items from our policy… but I can’t contact you?! Please DM me a phone number

[Courtney Maggs-Jones @MrGoodThings]

@LondonWelshRFC @surfc_official @Champrugby @lwsupporters @LWMiniRFC @walesweeklondon @dragon_dewi @innDex_ltd @neathrfc @ospreys @WelshRugbyUnion @GarinLloyd1 Great signing!

[Courtney Maggs-Jones @MrGoodThings]

@rhys_shellard @Aberdare_RFC Class you’re running out for Aberdare pal, love it!

[Courtney Maggs-Jones @MrGoodThings]

@RunnersNeed Hey guys! Merry Christmas - do you know when you’re getting men’s orange cloud eclipse in stock please?

[Courtney Maggs-Jones @MrGoodThings]

@MINIUK honestly so frustrating.

Can’t get settlement figure at all in portal.
Phone number (35 minute hold…) told settlement figure but it can only be accessed in writing over portal or to wait 3 days for a letter?!
My car is sold and I lose £1k if I don’t share today…

[Courtney Maggs-Jones @MrGoodThings]

@johnlewishelp @JohnLewisRetail hey there! V disappointed. My wife ordered a table as we’re expecting and need to WFH. Delivered 3 weeks late and wrong colour! customer service team refusing to replace without us returning, refunding and rebuying. can you please help resolve?!

[Courtney Maggs-Jones @MrGoodThings]

@TUIUK urgent - have booked holiday but selected the wrong dates!!! Can you help me change it please urgently???

[Courtney Maggs-Jones @MrGoodThings]

@easyJet We’re still receiving emails requesting to check in. We’ve submitted our requests to refund and move trip as advised. None of these have been responded to. PLEASE help urgently on this

[Courtney Maggs-Jones @MrGoodThings]

@easyJet Hello urgent help required.

I’ve messaged in relation to a trip for today with multiple bookings. asking for support to postpone, because the stag’s father has passed away.

[Courtney Maggs-Jones @MrGoodThings]

@easyJet Hey! Hoping you can help. We were due to go on a stag 29/09, LGW>LJU. The stag’s dad sadly passed away last week. We’re devastated, but hope to take him away eventually. Hope you can help - any advice on if we could postpone trip for him without losing all money please?