Systems of record have never been more important than in a world where you have AI agents that will do 100X more work on these platforms than people ever did.
Agents will be querying the data in these systems, processing tasks, executing workflows, collaborating with human and agent users, and more.
Thus, the governance, reliability, security, access controls, and business logic remain critical more than ever — the OpenAI Hugging Face incident is just a small peek into what the future will look like with agents running around trying to execute on their goals.
But this only works for the systems of record that respond with the right product experiences, APIs, and business models to support agents on and off their platform executing in these systems.
Huge moment of opportunity and disruption right now in all of software.
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