.@TeamYouTube Critical infrastructure bug! Our live streams crash permanently with server timeouts (audio muted by server) on all devices/networks.
Chat support is stuck in a loop: robot "Jane" keeps sending tips for "better thumbnails" instead of checking server logs! 🤯
Paid channel members are complaining and leaving. We need an urgent manual engineering escalation for our account routing.
HELP ME PLEASE
@ClementYtS@TeamYouTube Arrogant ignorance. You call yourself YouTube Strategist and don’t know how the algorithm works. No wonder you have no subscribers. Nobody wants to hear your bs.
The numbers don't lie, @TeamYouTube Here is the undeniable mathematical proof that our channel (125k subs, 87M views) is choked by a severe backend system flag/bug.
Jan–Jul: 159 Shorts, 14x MILLION+ hits, consistent high reach.
Since Aug: Hard sudden crash. 45 out of 71 Shorts are artificially capped under 100k views (mostly stuck at 30k–50k). September & October are a continuous wall of suppressed views.
This happens despite flawless audience metrics (e.g., Short-ID XRj_VxLI8wI has a phenomenal 91.9% retention rate!).
At the same time, our livestreams constantly disconnect due to a severe YouTube RTMP ingest server bug (see screenshot: "Connection cannot be established" despite perfect 5G reception), followed by a permanent server-side audio mute.
Our partner support completely fails to understand the technical issues and refuses to escalate. Please bypass the support wall and get this case to actual engineers!
🛑 Case ID: 8-9459000042104
First of all, I never asked for YOUR answers. I am tagging official @TeamYouTube for a technical infrastructure escalation, not looking for generic bs internet advice.
Second, your math is completely wrong. The video didn't organically drop after a test phase! The Shorts Feed traffic was locked at a broken 14.9% from the very start. 50% of the traffic came manually via WhatsApp because YouTube hid the video from our own subscribers' feeds.
"Go to TikTok/Instagram"? We are already there and highly successful. Since Jan, we built 57k followers on TikTok and 35k on Instagram from scratch. The niche is thriving and the audience loves Hazel. And what’s about all the other problems our channel faces besides the views that went from 10Mio - 15Mio every single month since the day we started the channel but suddenly ist down to 1Mio?! What’s with the livestream issues? The exact same hardware setup streams for hours on TikTok without a single drop. Our livestreams work flawlessly everywhere, except on YouTube, where a severe RTMP ingest bug cuts the connection and mutes our audio. And for our Views: a backend flag caps our reach. FACTS!
91,3% Retention = audience fatigue? Livestreams experiencing massiv technical issues = audience fatigue? Channel members with activated bell won’t get any notifications anymore = audience fatigue? C‘mon get another job. I’m not in a competitive niche! There is no other channel like this in whole German speaking Europe! What the hell are you talking? Every professional outside YouTube, every AI I fed all our metrics, they all come to the same conclusion. So please go and keep your wrong opinion for yourself I’m so sick of this bs
Check this screenshots! Algorithm is going paradox stuff. Shorts with fantastic retention barely get any views from the feed, while another short with worse retention gets into the feed (but still capped views)
Please @TeamYouTube I’m crying every night and can’t sleep. My dog Hazel got sick and paralyzed almost two years ago. It’s a difficult life now. In January 2026 I startet a YouTube channel about my wheelchair dog and it went through the roof. 50k subs in under 10 weeks. 100k subs under 6 months. Life was better and we found a sense in all this pain we went through. But since August our YouTube channel @The_Amazing_Hazel went down. Short views mostly hard capped at 30k or 50k despite always retention 60-90%.. I need this youtube money to stay at home and care for my dog Hazel! But now everything goes down. 10Mio to 15Mio views every month before and now it goes lower every month. I gave all our analytics to nearly every AI model and they all came to the same conclusion: there must be some kind of false bot/-spam-flag or shadowban. Please let a real human technician check my account 😭 @YouTube@YouTubeCreators@reneritchie@nealmohan
Es bricht uns das Herz. Unser YouTube Kanal @The_Amazing_Hazel (125k Subs) wird durch technische YouTube-Fehler (Livestream-Abbrüche, Shorts-Blockaden) zerstört. Wir verlieren unsere Existenz und der Support fertigt uns seit Wochen nur ab. Unsere Amazing Community vermisst unsere Livestreams. Bitte helft uns, das zu teilen! @TeamYouTube@ReneRitchie@YouTube@NealMohan (CEO of YouTube) #FixTheAmazingHazel
MATHEMATICAL PROOF that support is gaslighting us! Agent Joaquin claims our past success was carried by just 3 videos (only 10.1M views combined).
BUT our channel generated 86.9M views total since January 2026! Where did the other 76.8 MILLION views come from if 30k per Short is our "normal standard"?
The numbers prove our organic performance was consistently huge until a backend bug choked us 2 months ago. @TeamYouTube@ReneRitchie@NealMohan please look at Case 8-9459000042104, bypass this agent, and let an engineer do a channel reset! Please!!! @YouTube@YouTubeCreators
.@TeamYouTube@rkiker@YouTubeCreators@reneritchie 🚨 NEED URGENT HELP! ‼️ Our 125k+ channel 'The Amazing Hazel' is technically broken. Steady 10M-15M views/mo since Jan completely flatlined (see lifetime chart below). Shorts with 90% retention are hard-capped under 30k. At the same time, mobile 5G Live Streams constantly freeze & lose audio permanently (YT app only, TikTok works fine). Sub notifications & comments are completely broken. Frontline support is ignoring us in an infinite verification loop. Please check our backend flags & escalate to engineering! 🙏 Case ID: [8-9459000042104]
Hallo @YTCreatorsDE, wir brauchen dringend eure Hilfe als deutsches Team! Unser Kanal @The_Amazing_Hazel (125k) gehört mit 100k Subs in unter 6 Monaten & konstant 10-15 Mio. Views/Monat zu den erfolgreichsten deutschen Newcomern 2026, zumindest in unserem Genre. Doch seit 2 Monaten zerstört ein massiver Systemfehler unsere Existenz (bereits über 2.000 € Verlust). Die views sind auf 4 Mio eingebrochen und sinken weiter!
Unsere Shorts werden trotz Traum-Analytics (~60% bis 91,9% Retention) bei 30k, 50k und 100k Views gekappt, Kommentare von echten Zuschauern werden auto-gelöscht (Verdacht auf fehlerhaftes Bot-Flag) & Livestreams brechen für alle wegen Ingest-Fehlern ab. Abonnenten bekommen trotz aktivierter Glocke keine Benachrichtigungen mehr. Sie bekommen keine Videos von uns im Shorts Feed und auf der Startseite. Täglich beschweren sich unsere zahlenden Kanalmitglieder darüber, dass nichts mehr so funktioniert wie gewohnt.. Der E-Mail-Support nimmt uns seit 2 Monaten nicht ernst und ignoriert uns komplett seit 8 Tagen. Bitte eskaliert unsere Fall-ID 8-9459000042104 an die Technik! #FixTheAmazingHazel