Ren Fuller-Wasserman

I care, deeply. ❤️ Sr. Director of Customer Experience @hellotushy 💩 Prev: Founder/COO of @wavecation🏄🏽‍♀️ x Owner @shreebscoffee ☕️

[Ren Fuller-Wasserman @RenWazee]

@FitFounder A @hellotushy bidet!

[Ren Fuller-Wasserman @RenWazee]

@_zoekahn_ taking CX to new heights 🦅 Grateful to be amongst such badasses! 👏 #cx #dtc #giveashit

[zoe @_zoekahn_]

elevating customer centric roles on a stage in front of an absolutely PACKED room?? pinch me 🥲🥲

[Ren Fuller-Wasserman @RenWazee]

@AaronOrendorff @jesscervellon Hot damn! Thank you! Cursing freely is a sign of trust IMHO! I’m here for it!!

[Ren Fuller-Wasserman @RenWazee]

Turns out being menschy can go a long way! 💪🏻Join me tomorrow to learn how human connection can also drive sales. #cx #giveashit

[Aaron Orendorff @AaronOrendorff]

TOMORROW! 1k+ have already proven they give a s*** by signing up …

- Over 20 speakers
- 5 minutes each
- Profitable CX tactics

https://t.co/vtbvYLKQW7

[Ren Fuller-Wasserman @RenWazee]

Did I just start a CX girl gang? 🏍️I’m here for it! ❤️ Read more on LinkedIn!

https://t.co/rlNZzTEyN2

[Aaron Orendorff @AaronOrendorff]

Profitable. Customer. Experiences.

20+ ecommerce all-stars are getting together to answer one question.

How do you connect the love … with the money? And you can join them.

The biggest DTC brands and tools for a flippin’ two-hour online event.

Here’s the list (CTA below) ↓

@hellotushy’s @renwazee
@CarawayHome’s Ashley Harris
@ridgewallet’s Megan Johns
@HexClad’s @Michael_Ludwig
@Unilever’s Alexis Katsafanas
@FreshCleanThrds’ Sydney Chestler
@simplemodernco’s Katie Mitchell
@GetHoneyLove’s Jenny Kushner
Glossier’s Cati Brunell-Brutman
@saaltco’s Dir of CX, Bridget Laye
@tinuiti’s Benno Stengel-Eskin
@richpanel’s @mattlady
@octaneai’s @aoife_teague
@ShipBob’s Krista Santiago
@knocommerce’s @Tina_Donati
@triplewhale’s Mia Healy
@IrisFinanceCo’s @drewfallon12
@retentiondotcom’s @kstandaert

Plus, CX royalty @jesscervellon, @eliweisss, and @michaeljbair.

I cannot wait to see you there!

[Ren Fuller-Wasserman @RenWazee]

Great hangs this week with the crew @chewonthisdtc and @gorgiasio chatting about #AI and #CX magic! Thanks for the love @obviceo and @ashvinmelwani—looking forward to this episode! ❤️

[Ray Dalio @RayDalio]

https://t.co/Xpdl8fYoBg

[FERMÀT @fermatcommerce]

LIVE: CX, But Make It Profitable with 20+ DTC Leaders
🗓April 16th at 11am PT

Here’s the ridiculous lineup ↓

Unilever’s Alexis Katsafanas
@jesscervellon, Open Late Collective
Ridge’s CX Dir, Megan Johns
Hexclad’s @Michael_Ludwig
@michaeljbair, Bair Consulting (Fmr. FIG)
Tushy's @RenWazee
Fresh Clean Threads’ Sydney Chestler
Simple Modern’s Katie Mitchell
Honeylove’s Jenny Kushner
Caraway Home’s Ashley Harris
Glossier’s Cati Brunell-Brutman
Saalt's Dir of CX, Bridget Laye
@eliweisss from @Yotpo
Tinuiti's Benno Stengel-Eskin
@Richpanel's @mattlady
@OctaneAI's @Aoife_Teague
@Retentiondotcom's @kstandaert
@ShipBob's Krista Santiago
@KnoCommerce's @Tina_Donati
@triplewhale's Mia Healy
@IrisFinanceCo's @drewfallon12

Hosted by the one and only, @AaronOrendorff !

Spots are limited, so grab yours today! https://t.co/vlqtmz1H12

[Ren Fuller-Wasserman @RenWazee]

@eliweisss Congrats! Hope it’s been nothing but bliss for your family!!

[Ren Fuller-Wasserman @RenWazee]

Excited to share more about @hellotushy's journey with AI and how it's impacted our CX. Join my session tomorrow at 10am EST to hear how we've unlocked an 81% higher chat conversion rate for AI Agent for Sales👊
🔗 https://t.co/j35kzUH1sL
#DTCx9 #eCommerce #AI #CustomerExperience

[Ren Fuller-Wasserman @RenWazee]

🚀Get ready for DTCx9 Global! 🚀 This week 40+ eCommerce experts will dive into the biggest trends shaping online retail—from AI-driven innovations to CX strategies that drive growth.
Don’t miss this must-attend virtual event!
🔗https://t.co/DpszO4kdRP
#DTCx9 #eCommerce #AI #CX

[Ren Fuller-Wasserman @RenWazee]

@AaronOrendorff It’s the least I could do after your behemoth effort—thank you!!

[Ren Fuller-Wasserman @RenWazee]

Did @AaronOrendorff just write the CX bible?? If you work in e-commerce or with people in any capacity, dig in and learn from the best. Humbled to be included! Thanks @fermatcommerce #cx #giveashit

[Aaron Orendorff @AaronOrendorff]

Single greatest resource on ecommerce customer experience …

https://t.co/43051LRkMo

🧠 7k-word guide 100+ examples
🤝 53-page PDF of original insights
😍 Panel in Apr. with DTC legends

UNBELIEVABLY HEARTFELT thank you to the leaders who contributed over the last two months ↓

@jesscervellon, Open Late Collective
@eliweisss from @yotpo
@ridgewallet’s CX Dir Megan Johns
@michaeljbair, Fmr SVP @wearfigs
@hellotushy’s Sr Dir CX@renwazee
@_zoekahn_, Inevitable Agency
Nathan James’s Dir CX Taylor Johnson
@FreshCleanThrds’ Sydney Chestler
Heart & Soil’s Dir CX Brian Sutton
@simplemodernco’s Katie Mitchell
ILIA Beauty’s Dig. Lead Marnie Werth
@CarawayHome’s Ashley Harris
Glossier’s CX Cati Brunell-Brutman
@saaltco’s Dir of CX Bridget Laye
Ooni’s Global Head CX Patrick Carney
@HexClad’s Head CS Michael Ludwig
Bond Brand Loyalty, Lindsay McCann
@FinaloopTeam’s @RaylaRapp
@mattlady from @Richpanel
@IrisFinanceCo’s @drewfallon12

Especially those of you who gave me your time one-on-one and welcomed me into your world.

Check it out.

Let me know what you think.

And rest assured that any mistakes should be firmly placed upon my shoulders. Any brilliance … is due utterly to the names above.

[Ren Fuller-Wasserman @RenWazee]

At the forefront of innovation—with both bidets and our AI technology! Thanks for the @hellotushy love @alexgoughcooper! #ai #bidetlife

[Alex Cooper @alexgoughcooper]

Asset resizing is solved forever.

It's not perfect, but it won't be long before it is...

There are entire roles at enterprise companies dedicated to this

[Ren Fuller-Wasserman @RenWazee]

@alexgoughcooper Our team was abuzz this week on these updates—stoked to see it live in action! Thanks for highlighting innovation @hellotushy —in our bidets and creative!

[Ren Fuller-Wasserman @RenWazee]

Anyone else obsessed with the new @ChatGPTapp update for images? Thank god I only build chat bots and use it for data—this design world could suck me in deep! #studioghibli #chatgpt #AI

[Ren Fuller-Wasserman @RenWazee]

Happy International Women’s Day! 🙋🏽‍♀️ Excited to be speaking alongside these other female powerhouses during ⁦@Sub_Summit⁩ 💪🏽✨👏 #womenupliftingwomen https://t.co/t2c0IDXIBL

[Ren Fuller-Wasserman @RenWazee]

AI x Sales? Didn’t see it coming. Won’t ever go back.

@gorgias has once again changed the game for us! Case Study: https://t.co/vSMPylA5bc

#cx #giveashit