@ChoiceHotels@ChoiceHotels requested a DM just so they could tell me the will not issue any refunds but issue points to my account! Poor and unacceptable customer service! Beware when booking and know if you have any issue they are not going to worry about it, they already got your money!
@MainStaySuites@ChoiceHotels – I need a response regarding an unacceptable stay at your Grand Rapids location (3920 Stahl Dr).
My family and I stayed this weekend for college Family Weekend, and the conditions were shocking:
•No phone service or Wi-Fi in rooms
(Part 2 ⬇️)
t there was no one to contact for help. He repeatedly apologized and asked for understanding — but expecting guests to stay in an unclean, unsafe, and nonfunctional hotel is unreasonable.
This property should not have been open to guests in this condition.
•Dirty rooms, no towels or washcloths
•No coffee pot, TV didn’t work
•Door and lock didn’t function properly
•No housekeeping staff on site at all
When I brought these issues to the front desk, the employee said the hotel had just been taken over one day prior and tha
Closing playgrounds. Closing campgrounds. Banning soccer/recreation. Attacking and shaming gathering in public space. Increased police powers. Failing to provide support for workers with paid sick leave or increased vaccinations for teachers, ECEs, etc. Enraged. #policymatters
@Westin I am 1 customer who has travelled the world. Post-pandemic, I will travel again but will never give my $$ to any of your hotels due to your participation in the quarantining of Canadians @FacesofAdvocacy@MichelleRempel#LoveIsNotTourism