Matt Waller

Learning to buy and operate Self Storage through Twitter

[Matt Waller @SelfStore4Me]

@ChuckBuc2 Is property insurance something you can negotiate every month or only every year? Can you even negotiate it lol

[Matt Waller @SelfStore4Me]

@whaleychris Can hike the flatirons! And also drive up to “lost gulch look out”!

[Matt Waller @SelfStore4Me]

In the Storage Industry SPECFICIALLY:

If I had a larger company and I was the owner, I think it would be extremely beneficially to make random calls to your own business pretending to be a customer.

Its crazy how many companies/people do not answer the phone/have full inboxes.

[Matt Waller @SelfStore4Me]

Slight cabin vibration from speed 58-68mph.

Looked at drive shaft… torn up from the forklifts.

Little DIY driveshaft replacement in the driveway tonight

[Matt Waller @SelfStore4Me]

Bought a truck today, gonna see if I can fix it up

[Matt Waller @SelfStore4Me]

Done ✅ (and for sale!)
2021
F-150
32,000 miles

[Matt Waller @SelfStore4Me]

Weird finds at the facility

[Matt Waller @SelfStore4Me]

@hq_storage It’s great to hear this. Especially from you, who I’ve been following for a while now

[Matt Waller @SelfStore4Me]

Taking the time to be Proud:

Magnolia Storage May vs Nov

Occupancy: UP 30%
Revenue: UP 20%

Still looking to raise rents and increase revenue.
Feels like I’m finally seeing the rewards for the updates and changes at the facility since takeover.

[Matt Waller @SelfStore4Me]

This past week, during collections, Magnolia Storage has been asking for feedback on the customer experience.

So far we have received great feedback on 100% of people asked.

BEST being “active management”

[Matt Waller @SelfStore4Me]

@rob_dubroc @etudecap Great point. I believe it’s protection according Nate.

Thanks @rob_dubroc I’ll start with this and the text!

[Matt Waller @SelfStore4Me]

I use ESS and SafeLease.

On the mobile site, customers are not able to the prices for their coverage choices. (Pictured below)

It is scrollable but there’s no indication of that.

Does anyone else have this issue and how did you overcome?

[Matt Waller @SelfStore4Me]

Hoping for better water flow.

Got this done w my dad and the mini excavator 👷‍♂️👷‍♂️

[Matt Waller @SelfStore4Me]

@bairdk @MarkBadmf @Hire_LATAM Lol 😂 it’s 5 o clock come where

But no, just looking to get a job out of the Texas heat. I want to work… badly

[Matt Waller @SelfStore4Me]

@MarkBadmf @bairdk @Hire_LATAM Hey Mark,

I’m looking to fill a position!

I’m Texas born and raised, English is my first language.

Simply put - I just want to work.

[Matt Waller @SelfStore4Me]

@MatznerJon @bairdk @Hire_LATAM Above you said you have like 150 roles open

[Matt Waller @SelfStore4Me]

@CustomHomeGuy @bairdk @Hire_LATAM Hey Dave,

I’m looking to fill a position!

I’m Texas born and raised, English is my first language.

Simply put - I just want to work.

[Matt Waller @SelfStore4Me]

@MatznerJon @bairdk @Hire_LATAM Hey Jon,

I’m looking to fill a position!

I’m Texas born and raised, English is my first language.

Simply put - I just want to work.

[Matt Waller @SelfStore4Me]

Ensuring we provide the best Customer Experience is the mission

[Matt Waller @SelfStore4Me]

2 down, 68 more to go