Paul Buffington

Atlassian solution strategist passionate about transforming the way teams work. #ESM #ITSM #DevOps #Agile

[Atlassian @Atlassian]

🛫 We’re excited to be back in person in Las Vegas, NV for Pink23!

Join the Atlassian ITSM team at Pink23 in February 26–28.

Don't forget to stop by Booth 300 to say hello, or join us for a speaking session with our very own Atlassian experts! 🙌 @theitilexperts

[Paul Buffington @Service_Ninja]

Fantastic article, How to Wardley Map from @davidand393 @ITRevBooks https://t.co/VagLhEjlY9

[Atlassian @Atlassian]

Always wanted to know what it takes to be an effective & high-performing team? Introducing our latest round of State of Teams research.

As the makers of collaboration software, we make it our job to understand what turns good teams into great teams. ➡️ https://t.co/ZIvsaSHEM1

[Paul Buffington @Service_Ninja]

Preparing for my London talk at #AtlassianPresentsHighVelocityITSM Reviewing the #ESM research from @forrester - "The Evolving Face Of ESM" The emergence of Collaborative Work Management platforms for knowledge learners is real. https://t.co/8cQMdgZpPz #EMS #WorkManagement

[Paul Buffington @Service_Ninja]

@CharlesTBetz Congrats!!!

[Atlassian @Atlassian]

2022 marks 20 years of Atlassian! 🎉

Our co-founders, @scottfarkas and @mcannonbrookes, share 20 lessons on strategy, values, and building an enduring company. #CheersTo20Years
https://t.co/bE19mTDoTd

[Paul Buffington @Service_Ninja]

Remember: The customer doesn’t care about your incident or problem management team or process. They simply want their issue resolved, so create a resolution language and practice – @DanielBreston #ITSM #DevOps https://t.co/7NUWZ3PfuT via @itsm_tools

[ITSM.tools @itsm_tools]

Here @Ivormacf, @vawnsmurpy, @MMG9898, @pllnrds, & 31 other #ITSM industry authorities identify what they believe the key ways in which practitioners can make an even greater impact in 2022. https://t.co/3pDo1gIp0z

[Atlassian @Atlassian]

We are appalled by the actions of the Russian State in its invasion of Ukraine. We condemn the actions of the Russian Government, and we stand with Ukraine and its people in their fight to maintain their freedom and sovereignty.
https://t.co/jtOGwk9Eqt

[Paul Buffington @Service_Ninja]

Time for morning coffee and catching up on #tech news

[Atlassian @Atlassian]

Dive into the future of #ITSM with @JiraServiceMgmt. On November 10, learn ways to help your Dev, IT, and business teams deliver high-velocity service management.

But don’t wait! The first 1,000 to register will be entered into our exclusive giveaway: https://t.co/1X5slmmjqp

[Jira Service Management @JiraServiceMgmt]

We’re proud to announce that Gartner has recognized @Atlassian as the only Visionary in their 2021 Gartner Magic Quadrant for IT Service Management Tools among 11 vendors! Learn more about their evaluation by downloading your complimentary report. https://t.co/Sr3DIvBynU

[Atlassian Jira @Jira]

.@pm_suzie, Head of Product for @Atlassian, says an #OpenDevOps initiative will tighten integration between the #Jira project tracking and management tools provided with Atlassian and a wide range of 🛠 commonly employed by #DevOps teams: https://t.co/ympyXKJdRw @devopsdotcom

[Paul Buffington @Service_Ninja]

https://t.co/mz6le2oPqV

[Paul Buffington @Service_Ninja]

The focus on practices weaves in the four dimensions of service management ensure that, through service planning and service design, the organization adopts a considered and balanced approach. https://t.co/XBf7MmXvT4 #ITIL4

[TechBeacon @TechBeaconCom]

Go beyond tactical for #ESM … Remarkably, very few groups track strategic metrics. Instead, they focus almost exclusively on tactical metrics: cost, quality, and speed. Here are the #EnterpriseServiceManagement metrics that matter.

At @TechBeaconCom: https://t.co/3hKZTQYRco

[Atlassian @Atlassian]

By the time you finish this article, your brain will be different.
https://t.co/zFm1KREkkY

[Paul Buffington @Service_Ninja]

Good team culture + good team practices + good team tools = High Performing Teams
#ITSM #ITIL4 #AgileTeams #HighVelocity

[Jira Service Management @JiraServiceMgmt]

Jira Service Management, puts Dev and Ops on one platform like no other #ITSM solution. Check out the announcement: https://t.co/iMAGH9PKzF

[Atlassian Jira @Jira]

How platform as a service #PaaS empowers modern #agile and #DevOps teams 💪👩‍💻https://t.co/10XsbqssFL