Susi Moser

Make Up Artist, Hair Stylist, Photographer, GummyBear addicted Adventure Junkie! @SwissSusi for non-work musings of a MetalHead!

[David & Myroulla @101DavidN]

For 3+ years we've been targets of ever-escalating stalking campaign - devastating impact on our daily lives, health and our safety.

There've been threats to our lives @HantsPolice

#HANTSPOLICEAIDSSTALKING
@HantsPCC @paladinservice @live_life_safe @BBC_Hampshire @itvmeridian

[Susi Moser @SusiMoserUK]

@British_Airways 3 months ago!

[Susi Moser @SusiMoserUK]

@British_Airways So, no it’s nearly 3 MONTHS since I logged a complaint about a business class long haul flights terrible service. I was promised a phone call by your crew with in a few days. You have yet to even acknowledge my complaint! Anyone care enough to get in touch?!

[Susi Moser @SusiMoserUK]

@British_Airways Very very very unsatisfactory response @British_Airways .

[Susi Moser @SusiMoserUK]

When you submit a complaint to @British_Airways at the start of May, chase at the end of May and have heard NOTHING! The service on Business Class was terrible and I was promised onboard a phone call within 3 days. Anyone fancy FINALLY getting in touch with me? Anyone at all!

[Susi Moser @SusiMoserUK]

@British_Airways long haul flight service was terrible, was assured on board that a representative would call, clearly no one did! Sadly unsurprising. Complaint logged via website.

[Susi Moser @SusiMoserUK]

@goodwoodrevival Thank you

[Susi Moser @SusiMoserUK]

@goodwoodrevival Hi, are you having issues with the website? I've been trying to pay for tickets for the last 30 mins, using different cards, but nothing is going through?! Could anyone help me please? Thank you

[Susi Moser @SusiMoserUK]

@PunxUK Hi, I placed an order 2 weeks ago but have heard nothing from yourselves. Payment went through straight away. Have tried contacting you via emails and IG, no reply. Please respond....!!!!!

[Susi Moser @SusiMoserUK]

@easyJet Hi, is anyone picking up DMs to Customer Services? I've messaged but have no idea if you can see them. Thanks

[Susi Moser @SusiMoserUK]

@AskVirginMoney thanks for this, but who doni need to contact to sort the issue out of not being able to move forward on the app? Thx

[Susi Moser @SusiMoserUK]

@AskVirginMoney I'm trying to pay my credit card bill but the app won't let me through to make a payment.....?! Can you help please? Thank you

[Susi Moser @SusiMoserUK]

@AskVirginMoney Yes please for a number and an alternative way to pay, I'd like to sort it today if possible. Thank you

[Susi Moser @SusiMoserUK]

@AskVirginMoney I've tried that but it has the same issue, I can't pay, it won't go to the next page when I select.... so weird

[Susi Moser @SusiMoserUK]

@AskVirginMoney No, it's really odd... on app, I go to any payment option (min, full balance, any other) and it won't take me to the next stage at all......

[Susi Moser @SusiMoserUK]

@BritishGas once again I'm waiting all day for an engineer, no heat or hot water since 3rd Nov despite an engineer already coming once and then boiler only worked for a day. Please could someone update me as a matter of urgency, by telephone.... preferably a manager. Thank you

[Susi Moser @SusiMoserUK]

@BritishGasHelp Thank you

[Susi Moser @SusiMoserUK]

@BritishGas for the 3rd time this year you just cancel on the day….. no heating or hot water now for over 3 weeks with an elderly relative staying and taking time off work for you! Utterly disgusting!

[Susi Moser @SusiMoserUK]

@BritishGas follow on message…….. and after 20mins on hold now your advisor just hung up on me…….. I’m absolutely speechless……

[Susi Moser @SusiMoserUK]

@BritishGas Wow! So for the 3rd time I take time off for a boiler service and for the 3rd time you don’t arrive, again no one even telling me you weren’t coming, it just drops off the app..... utterly disgusting service, I’m absolute livid!