Toni Herrbach

Love family, fitness, burgers, shoes, running, entrepreneurship, and the NBA. Not necessarily in that order. All opinions are my own.

[Toni Herrbach @ToniHerrbach]

Great morning sessions at @TheNMSummit 💯

[Toni Herrbach @ToniHerrbach]

Excited to find out @nathanbarry uses post it notes too @mywifequit… @TheNMSummit @kit

[Toni Herrbach @ToniHerrbach]

@jayclouse kicking it off this morning at the @TheNMSummit #email #marketing

[Toni Herrbach @ToniHerrbach]

@HoopMixOnly Hahahaha

[Toni Herrbach @ToniHerrbach]

@Mrs1500 Literally it's so good tho...

[Toni Herrbach @ToniHerrbach]

@thesullytyler But are you still listening to it? :-)

[Toni Herrbach @ToniHerrbach]

@WalletHacks Learn all the words to every song. Go through a painful break up two days before the concert. Figure out your favorite Tay-Tay genre and dress the part. Immediately start hating #JakeGyllenhaal You should be good.

[Toni Herrbach @ToniHerrbach]

Our minds anchor to information

Marketers use this with price anchoring

We’ll show the original price, then the discounted price next to it

But did you know that you can do it w/ any number?

It’s called the High-Low Principle

Examples👇

Cc:@KateBour

[Toni Herrbach @ToniHerrbach]

Massive shout out to Linda at @hertz DCA who managed to get us a car and was so helpful and friendly! Finally someone who cares about customer service!!!

[Toni Herrbach @ToniHerrbach]

Worst customer experience ever from @Hertz . No cars available, not willing to honor my reservation at another location (offered to rent to me for an extra $300 for one day!) and won’t cancel my reservation. So much for gold status. 🙄

[Toni Herrbach @ToniHerrbach]

Called the 1800 number given to me at the counter to cancel my reservation and after spending 20 minutes on the phone they were also unable to cancel my reservation or honor it at another location. Suggested I go to another state to get a car from them. @Hertz

[Toni Herrbach @ToniHerrbach]

Here’s an idea- take your list of customers w/ reservations for that day & contact them to let them know they do not have a vehicle. Then they don’t spend time- money to get to the location only to leave without a car. The 3 people in the kiosk can actually be useful. @Hertz

[Toni Herrbach @ToniHerrbach]

Was told that this happens every weekend at this location yet no notification from @Hertz that they had no cars even though they spam the hell out of you with texts and emails about your reservation before pick up. #bebetter

[Toni Herrbach @ToniHerrbach]

@laurengreutman Same to you!

[Toni Herrbach @ToniHerrbach]

On the inaugural @JetBlue flight from London Gatwick to Boston! #mosaic #garygatwick @MillerUCF

[Toni Herrbach @ToniHerrbach]

@DebtFreeGuys @MMarquit @MMarquit killed it on stage!

[Chenell Basilio @chenellco]

Reason #32 why @nloper is one of my favorite FinConners: it’s his birthday and he’s giving everyone else gift cards and free courses.

Happy Birthday, Nick!

#fincon22

[Kevin Payne | Travel + Lifestyle ✈︎ @heykevinpayne]

Powerful message from @Robert_A_Berger on the @FinCon Big Ideas stage. He doesn’t know it, but connecting with him in DC was basically the tipping point to go full time as a freelancer #FinCon22

[Toni Herrbach @ToniHerrbach]

@MMarquit Hahaha! But those pancakes were delicious! #fincon22

[Miranda Marquit, MBA 🖤🩶🤍💜/🩷💛💙 @MMarquit]

Well, well, well. If it isn’t the consequence of staying up until 4 am. #FinCon22

[Toni Herrbach @ToniHerrbach]

@JetBlue Thanks! Our connecting flight to LGA just got cancelled. Anyway you can assist? Currently in the air. 💙