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Your website should be booking calls, not just sitting there. We build high-ticket websites for service businesses, plus the WealthGen Systems software that captures every lead, follows up automatically and books them on your calendar. DM WEBSITE for a free audit of your site.
Five minute test for home service owners: call your own business at 5:30pm from a number you don't recognize. Count the rings, then note what happens: a person, a voicemail, or a text back. That's exactly what every new lead gets tonight.
@irentdumpsters Splitting live from testing is the useful part. For owners: whatever Google adds, keep hours, services and service area current on the profile, and answer every review. Those basics carry over no matter which feature sticks.
@ChadMPeterman Agree. A simple habit that shows it fast: track booking rate per person answering, not just call volume. Two people can get the same 50 calls and book very different numbers. Listening to a few recorded calls a week usually shows why.
@TylerCrumpMBA@mhp_guy The driveway baton pass is a great name for it. Easy way to make it automatic: add a 'want a move-out clean?' checkbox to the moving booking form, so the cleaning side gets the date and address without anyone remembering to ask.
Love that Dusty lives where the team already works. One job worth giving him early: flag any new lead that hasn't gotten a reply within 5 minutes. Speed to first reply tends to decide who gets the clean. What did you hand him first?
@1marcell Comeback tip that costs nothing: text every past customer you still have a number for before spring. A short 'I'm back, want a spot on my route?' usually fills more of the schedule than flyers do. What area are you mowing in?
@Tannermullen The 10pm bookings are the ones most shops never see. Homeowners research after work, and whoever lets them pick a time right then usually wins the job. Did average job size change once after-hours booking went live?
@HVACSEO Good heads up. Once it's approved, worth checking that the hours, service area and phone match your Google profile exactly, since mismatched details confuse these tools. Did it ask you to verify by phone or by document?
@goswiftpro Love that you counted the words. Knowledgeable and explain showing up 100+ times says what customers are really buying: someone who walks them through it. A couple of those exact review quotes on your service pages is an easy trust boost.
@Clean4Biz@thumbtack That's the painful part of shared lead apps: you pay for the request whether it's your service or not. Worth tracking cost per booked clean instead of cost per lead for a month. It shows fast which source is actually worth the spend.
Quick check for home service owners: read your last 3 Google reviews. If none mention the town, the job or the tech by name, ask your next few customers to include those details. Specific reviews sell the next call. What do yours say?
@TheREDevGUY Pressure washing and window cleaning are the easiest to sub out since quality is easy to check with photos. The catch: the customer still judges you, so the model only holds if you own scheduling, follow-up and fixing callbacks fast.
@mhp_guy The pest control part is the real lesson. Most owners have hundreds of past customers who would leave a review if someone just asked with a direct link. A simple text the day after the job does more than another ad most weeks.
@AISoloLab Quiet at first is normal with outreach. One tweak that usually helps: open with one specific detail about the person you're messaging, keep it to two lines, and follow up twice before moving on. Who are you reaching out to first?
@thedesmondbush Smart shift. One thing that sharpens it further: send back booked jobs too, not only qualified leads, since plenty of qualified homeowners still go quiet after the quote. How long before you saw lead quality change?
Lawn and landscaping owners: text last season's customers this month with a simple spring signup. Every yes now is a spot on your April route before the phone gets busy, and it costs you nothing but a message. Who's already pre-booking spring?
@DannyMagazu Customers first is the right order. Those first landscaping clients also tell you what to build next: which services they keep asking for and which neighborhoods they're in. What did early customers ask for that surprised you?
@Lukecleans Separate business line is a big one. Next step a lot of cleaners take: an automatic text to anyone who calls while you're mid-job, so a new lead hears back in seconds instead of after the clean. Are you doing that yet?
@jgstanfield84 Nice work. Easy win heading into winter: add a few before and after mulching photos to your Google profile and ask your regular mowing customers for a review while the season is fresh. Do most of your jobs come from referrals right now?