Zahra Rajput

[Zahra Rajput @ZahraRajput]

@thameswater there has been damage to the rear of our property as a result of works carried out on the pickoff footpath. How will you rectify this. We were not informed of the works in advance or at the time.

[Zahra Rajput @ZahraRajput]

@easyJet @easyJet_press We are now going to be taking off on the 1.9.22 rather than 31.8.22 : full refund required for this leg of the journey. Supposed to depart 21.05. 23:30 and still not closed the airplane door. This flight will be leaving after midnight.

[Zahra Rajput @ZahraRajput]

@easyJet making little kids stand in the galley waiting to board! Really shockingly poor. It’s 23-15

[Zahra Rajput @ZahraRajput]

@easyJet Nantes to LGW 2.5hr delay. Compensation? All we have been given is a €4.50 food voucher and not allowed past security til 21.30 so no open food places .. what compensation will you provide??

[Zahra Rajput @ZahraRajput]

These aren’t just piri piri wings…

[Zahra Rajput @ZahraRajput]

@marksandspencer you forgot to take the feathers off the chicken 🤢🤢🤢

[Nuala Durrant @nualadurrant]

@dannyjnwong @RCoANews From a consumer rights point of view, I doubt you can refuse a refund as it would "divert funds away from delivery". Candidates shouldn't cover the cost of the college's mistakes.

[Zahra Rajput @ZahraRajput]

@dannyjnwong @RCoANews @TheBMA @Assoc_Anaes @Anaes_Trainees anything you can do to help here?

[Danny Wong (黄永年) @dannyjnwong]

While the board of trustees debated the refund of exam fees extensively, I wonder if they sought advice about whether this decision was legal? The RCoA is a charity and I wonder if exam fees are considered proceeds from sales of goods/services or if they are considered donations.

[Zahra Rajput @ZahraRajput]

@dannyjnwong Yes please. Trying to battle the revision for the next attempt so can’t donate too much headspace. If there’s something you think they can do to realise the error of this decision then this would be great 👍🏽

[Zahra Rajput @ZahraRajput]

@dannyjnwong @RCoANews I think candidates should be seeking advice from @CitizensAdvice regarding this. @RCoANews @RCoAPresident probably need to reconsider this decision from a legal standing. looks like should get 50% back at least

[Zahra Rajput @ZahraRajput]

@Assoc_Anaes hi there the Rcoa has decided not to provide refunds for the most recent sitting of the final FRCA in which the entire CRQ malfunctioned and was not marked.
I feel I am entitled to a refund in addition to the compensation of a further free sitting.
Help?

[Zahra Rajput @ZahraRajput]

@dannyjnwong @RCoANews I think half of the problem is fear about speaking up. I’ve written an email and tweeted and worrying about black listing. It’s clearly illegal. paid for something I didn’t get and now being told that can’t have a refund because they need the money to improve the service

[Danny Wong (黄永年) @dannyjnwong]

Just been told by an anesthetic trainee colleague that @RCoANews will not refund exam fees for a previous sitting of the FRCA exam that suffered catastrophic errors during its delivery. Surely failure to deliver goods and services that have been paid for = refund?

[Zahra Rajput @ZahraRajput]

@RCoANews @RCoAPresident we shouldn’t be paying for your mistakes. You take responsibility. @TestReachOnline @RCoANews “To offer refunds in addition to covering the cost of additional attempts… would divert funding away from exam delivery and enacting improvements” #criminal

[Zahra Rajput @ZahraRajput]

@Anaes_Trainees from CRQ onwards, it has been incredibly stressful. Life has been put on hold for an exam that was written off. The cost of this exam is not simply £520 to sit it; extra nursery fees, the courses, books, weekends away from family & friends,stress.What a mess.

[Zahra Rajput @ZahraRajput]

@thameswater Hi, we are the neighbours at the adjoining property. Also flooded & smelled like a mens urinal. 1yr old child in the house - it’s unacceptable + hazardous to health that a NE has not been sent to properly assess the cause of the flooding and communicate openly. Please sort.

[Zahra Rajput @ZahraRajput]

@VirginTrains my 14.47 Liverpool Lime Street to Euston got cancelled. I am on the 15.47 now...can I claim a full refund? Was a first class ticket.

[Zahra Rajput @ZahraRajput]

@Ryanair @STN_Airport @ryanairflights unbelievable delay...apparently our plane was at gate but took people to Girona?! leaving all the Palma lot stranded

[Zahra Rajput @ZahraRajput]

@Ryanair @STN_Airport Ryanair rep so unprofessional refused to speak to any passengers. Hid behind a Swiss port rep and a phone. Shocking