@JoeReedMyTweets @AmericanAir Never got anywhere with customer service, but my air tag shows itโs reached my destination! So thereโs movement. Hoping itโs actually there when I go to pick up tomorrow.
@lizzyblanchard@AmericanAir@Coach_Rourke Please @AmericanAir been begging for literally any insight into why so many of us have bags just sitting around at DFW not being put on flights to our destinations. Going on 2 days with no luggage & no update
@frnz4ragini@AmericanAir Same. I wish @USDOT would look into why @AmericanAir doesnโt respond on their chat or phone line and there is no tracking for bags list for 48+ hours.
@NBCDFW @CBSDFW @DFWAirport can you look into why thousands of customers have baggage that has been sitting at DFW for 48+ hours with no update from #americanairlines check the tweets & IG comments
@redabluejay@AmericanAir I cannot get over the fact that the
@americanair customer service line simply says they are too busy and hangs up. Going to be 48 hours soon with no bag and no update.
@WhoLivesThere34 @JoeReedMyTweets @AmericanAir Will do. Have been sitting in the live chat since 9am yday and have called over 10x. Sadly yet to be able to connect with a person. @NBCDFW @CBSDFW @DFWAirport need to investigate
@lespop@NBCDFW@NBCDFW boosting this tweet. More then 24 hours since my baggage didnโt make my cxn and cannot get ahold of anyone at American. My air tag says itโs been sitting at DFW this whole time.
@AmericanAir my bag has been stuck at DFW since a quick cxn yday and wasnโt placed on any of the flights last night or this morning going to my destination- why? Tracking says they canโt locate, but my air tag shows exactly where it is. Canโt get through to speak to a person ๐ฅด
If anyone was in or around the alley in Itaewon Saturday night and have stories about people or businesses helping/not helping during the crush, I would like to hear from you today.
And please share this tweet. I'm looking into what happened.
@JetBlue canceled our flight and estimated time to talk to a human is 341 minutes with no call back option. Reps wonโt take questions on chat or text ??? Whyyyyyyy