amber swarnakar

[amber swarnakar @amberswarnakar]

@priyankasalot @harshilsalot @ConsumerReports @inconsumerforum @IndiaBusinessGr

[amber swarnakar @amberswarnakar]

@sleepcompany business model:
✔ Deliver faulty product
✔ Refuse replacement
✔ Delay refund
✔ Ask for product back instantly
Basically:
“We keep your money, you keep the frustration.”
10+ days and counting…

#CustomerExperience #Fail #consumerRights
@jagograhakjago

[amber swarnakar @amberswarnakar]

@GoibiboSupport It's been a couple hours since I shared details, all you need to do is open the ticket check where the money is stuck and release, but I see no refunds. @goibibo has no intention to refund money

[amber swarnakar @amberswarnakar]

@goibibo @Sp_Goibibo @GoibiboSupport @Goibibo_Support it's been 3 months I have not received refund over the cancellation of hotel which Goibibo did due to non availability. And I am suffering from it, neither I receive the insurance nor actual money. Poor customer centricity

[amber swarnakar @amberswarnakar]

@GoibiboSupport I have sent you the ticket number your team has been working on for the last 3 months

[amber swarnakar @amberswarnakar]

@makemytripcare Not sure what you PPL are doing currently the PPL are in Shimla and the driver this morning was not ready to go to shimla which is the itinerary. Instead he is scaring them feeding false information and delaying purposely. I asked for a change of driver which never happened.

[amber swarnakar @amberswarnakar]

@makemytrip as soon as snow hits manali MMT and teams started their money making scheme and troubling looting customers started. Organizer not picking calls not one out of 15-20 calls @jagograhakjago don't book via MMT go alone as they will leave you alone once they got the money

[amber swarnakar @amberswarnakar]

@makemytripcare I have shared my concern to the travel organizer, sent an email , called as many numbers as I had. But MMT seems not willing. You have us very bad driver though I raised it very first day the change didn't happen.
Even in the platform you PPL are just wasting time

[amber swarnakar @amberswarnakar]

@makemytripcare I have been doing that for a long time and PPL are ignoring purposely. Check inbox for booking id

[amber swarnakar @amberswarnakar]

@SeasonsMallPune @SmartPune @PMCPune @PuneCityPolice @TOIPune @ABPNews @ZeeNews @magarpatta_city @punenews9 @PulsePune @Dev_Fadnavis @mieknathshinde Sir this is what is happening, you think it's right and should be allowed in your state?

[amber swarnakar @amberswarnakar]

@SeasonsMallPune Ppl tried to steal petrol from my bike at your parking when asking for video footage or support your team did not helped despite paying the parking charges instead threatening me to put jammer in my bike well done PPL. @PuneCityPolice

[amber swarnakar @amberswarnakar]

@SeasonsMallPune @SmartPune @PMCPune @PuneCityPolice @TOIPune @ABPNews @ZeeNews
Who is responsible if the bike is damaged inside the mall? My bike is not in a running condition mall can check on camera how did the bike entered before saying customer damaged his bike outside 😤

[amber swarnakar @amberswarnakar]

@SeasonsMallPune @SmartPune @PMCPune @PuneCityPolice @TOIPune @ABPNews @ZeeNews @magarpatta_city @punenews9 @PulsePune @jagograhakjago @consumerforum_

[amber swarnakar @amberswarnakar]

@kiacareindia How many times do I need to reach out and explain, this is all you PPL know troubling customers. I don't see any real attempt on resolving the issue. Look your DM, your email, check your call center. Don't fool public in a social platform that you care

[amber swarnakar @amberswarnakar]

@KiaInd it seems your support is the same or lesser than the native companies. No one cares about the customer.

[amber swarnakar @amberswarnakar]

@kiacareindia I DM you, I emailed you. But you PPL are choosing to not support a customer. It was not expected from a global brand. As far as @cryatalauto is concerned I advise PPL not to buy from here after sales service is pathetic irrespective of escalation. The below testimonials is false.

[amber swarnakar @amberswarnakar]

@shakillurrahman @ChetanVTupe MSEB left from the site only vendor working,, the supervisor Sachin phunde says it's ok we take this much time we don't have a vehicle to fix fault. 9 hours and counting. @mseb @SmartPune @PuneCityPolice

[amber swarnakar @amberswarnakar]

@kiacareindia @CrystalAutoKia1 Not only @CrystalAutoKia1 is not customer friendly their staff technical or management has no idea about the car they are selling and its whereabouts or operations. They keep pushing and blaming customers only for their own faults.

[amber swarnakar @amberswarnakar]

@kiacareindia @CrystalAutoKia1 this agency is not customer friendly