Ankur Bansal

[Sanat Bansal @bansalsanat]

I believe @heyinterakt has misled me as a customer.

I purchased their paid plan after using a trial where WhatsApp Workflow Automation and CRM were available. The moment I upgraded, both features disappeared because they weren't actually included in the plan I paid for.

[Ankur Bansal @axbansal]

@RazorpayCare DM sent. The question in it is the same one we've been asking -- which document on our application matches the flagged MIDs? Awaiting a specific answer. Thank You

[Ankur Bansal @axbansal]

1/ Dear future clients: before we build your website, please share bank statements, police verification, NOC from RBI, NOC from your neighbours, and your school transfer certificate. Why? Because @Razorpay blacklists small vendors for their clients' sins. Not a joke. A thread 🧵

[Ankur Bansal @axbansal]

7/ @Razorpay : your risk team has our application ID. Every record ready to share. Show the evidence, or clear the flag. And founders -- ask your payment gateway what happens to YOU if one client goes bad. If you're small, you already know the answer.

[Ankur Bansal @axbansal]

6/ Every Razorpay ad, keynote and blog talks about "empowering small businesses." Then walk the talk. Small businesses don't need another billboard -- we need due process: tell us WHICH document matched, let us respond with evidence, remove the flag if it's wrong.

[Ankur Bansal @axbansal]

5/ That's the double standard: big platforms get benefit of the doubt, phone calls, nuance. Small businesses get an algorithm joining two database rows, a "fraud-linked" brand on their name, and a form email closing the case. No details. No hearing. No appeal.

[Ankur Bansal @axbansal]

4/ Because Shopify is a big, juicy account. We're a small Indian business with a ticket number. Same "association" with a bad merchant. Opposite treatment. This risk policy isn't measuring fraud -- it's measuring your invoice size.

[Ankur Bansal @axbansal]

3/ Here's the part nobody says out loud. We do for educators what Shopify does for sellers -- storefronts, websites, checkout. Shopify is Razorpay's own integration partner in India. If a Shopify merchant scams buyers tomorrow, will Razorpay blacklist Shopify? Drop every agency that built the store? Never.

[Ankur Bansal @axbansal]

2/ Razorpay rejected our merchant KYC because two old merchant IDs were flagged for fraud -- and our "documents and business model" allegedly match them. Our connection to one of those merchants? We built their website. We're a platform for course creators. Building merchant websites IS our business model.

[Ankur Bansal @axbansal]

Kudos to @makemytripcare for connecting to a Human so quickly everytime i call👏👏
But, none has been able to assist due to lack of sufficient knowledge regarding the processes. 🤷‍♂️

[Ankur Bansal @axbansal]

Broad daylight. CCTV proof. Phone stolen. This is how tech capital welcomed my parents as tourists.

Dad helped strangers with a fallen bike ( a smart planned move by thieves).

@cyberabadpolice @CPHydCity @hydcitypolice - request to act on this.

📍https://t.co/m1p8RRdKU0

[Ankur Bansal @axbansal]

“Packaging of dishes is handled solely by the restaurant.”,

then why am i being dragged through entire chat to upload pictures on your app? 🤔

I believe this is something you know at the start of chat
@Swiggy ? Save the troubles of your engineering team..
id 226490812967364

[Ankur Bansal @axbansal]

Your same day forex delivery is a hoax @makemytripcare @BookMyForex

I am literally in the same building as BookMyForex's main office.😂😂

In-office visit is similar to a govt. office visit. Last time made me wait for so long...

[Ankur Bansal @axbansal]

@SwiggyCares make these times 1hr 25min - 1hr 30 mins please. Not getting anything within these duration from last few months.

[Ankur Bansal @axbansal]

@ranadeepbasu @FlightsMojo @Cyberdost @Razorpay how do you onboard such fraud merchants?

[Ankur Bansal @axbansal]

@ranadeepbasu @FlightsMojo @Cyberdost these Flights Mojo people are running a scam. How do I file an official complaint against them?

[Ankur Bansal @axbansal]

@elonmusk Leading Indian Newspaper @DainikBhaskar covers this..

[Ankur Bansal @axbansal]

Ohhh wait, You are kidding me, right???
* ChatGPT Prompt *
You are ChatGPT AI releasing all the updates. All the tweets should be actual (should come from you #ChatGPT) and not look like Sam or OpenAi team giving the updates...

[Sam Altman @sama]

we are starting our rollout of ChatGPT plugins.

you can install plugins to help with a wide variety of tasks. we are excited to see what developers create!

https://t.co/NQ684Yp2LK

[Ankur Bansal @axbansal]

*Unpopular Opinion*

Crypto community should bail out some of the failing banks.

[Ankur Bansal @axbansal]

@Web3EventDubai @DubaiBlockNet @chainalysis @BlLife_Forum @ETHDubaiConf @BinanceAcademy @0xContentFi @VisitDubai_IN Wallah Habibi🤘