The biggest myth in the real economy is that a 250M business has a sophisticated finance stack.
It actually has a lean 2-3 person team drowning in manual AP/AR, trying to close last month’s books while this week’s margin bleeds out.
Finz bridges the gap. Autonomous agents that run the finance and ops back office.
Runs the weekly finance cycle without the manual close to control costs and protect weekly margin.
No extra headcount. No system migration.
Most founders hear “too early,” “not a fit,” or silence.
Rarely the real reason.
Heading to an investor session with Charlie O’Donnell from @bklynbridgevc this morning on what actually drives conviction inside the room.
1/ Voice AI is being sold as a customer service breakthrough.
Lower costs. Shorter queues. Fewer agents.
That is the company view.
The customer view is different.
8/ The operating principle is simple.
AI should compress the path to resolution, not extend it.
In the age of AI, getting help should feel faster, not further away.
The next wave of AI companies will not all be vertical.
Some will be workflow-native.
Same painful job, repeated across different industries.
The industry changes. The workflow does not.
AI-Native Service Companies
@gustaf
The total spend on services is many times larger than the spend on software, and a lot of those services are already outsourced, which makes them easier to replace with an AI-native product.
We're excited about companies that don't sell a tool to help you do the work: they just do the work.
@ycombinator@gustaf The best AI-native service companies will not replace labor.
They will absorb workflow liability.
The customer stops asking, “Which tool should my team use?”
They start asking, “Who owns the outcome?”
@vkhosla@vkhosla The real risk is not burn. It is seeing cash, margin, and working capital too late to act. That is the problem we are focused on at Finz.