@NateAFischer Republicans are fascists. They're in the midst of destroying our country. (Sure is easy to make sweeping, largely inaccurate, statements.)
Each generation of natural-language, #ConversationalAI technologies improve on the last, but expose new gaps. When it comes to #AgenticAI, will things be different this time? @dnm54@opusresearch
https://t.co/1bLuuvOd68
The New #CX is a new paradigm for how brands interact with customers, leveraging #AI agents to gather the right contextual data at the right time to deliver hyper-personalized #CX@Five9#Five9CXSummit
Hear how companies like DIRECTV and MoneySolver are enabling smarter call routing and increasing close rates by leveraging customer intelligence (webinar today!) @Invoca@derektop@Talks2Bots
https://t.co/tB6Gq6ycID
AI Companion 2.0 represents an interesting leap forward in integrating #AI across Zoom's ecosystem and the potential of predictive, autonomous assistance @Zoom@derektop#zoomtopia
https://t.co/oMbK87gSDq
CEO Eric Yuan shares vision of AI Companion as a full digital assistant, determining priorities, acting on your behalf, a digital twin ... Agentic #AI#Zoomtopia@Zoom
Impressive debuts for #AI-powered bots for knowledge automation, #GenAI, and analytics (Genie Bot) that drive real business outcomes. #Engage24@Talks2Bots@derektop@Verint https://t.co/LRWXRFxQaP
Starting off Verint's #Engage24 Day 2 in Orlando, Jaime Merritt encourages organizations to accelerate initiatives with data and #AI; start small and grow at your own pace, be the first to show business outcomes #CX#Automation@Verint
Competitive landscape for #CX automation is changing dramatically - Successful #AI business outcomes can be delivered without traditional communication infrastructures; Verint customers seeing real results in their own #ContactCenters@Verint#Engage24
Copilots have been hit-and-miss, not performing as expected. Real vision of #AI delivers augmentation, productivity, business results #Agentforce - Marc Benioff, #DF24
Contextual conversation enabled with #AI is changing what’s next for unified #CX management... There isn't alternative in the market to @Sprinklr@ragythomas#Source24
Sprinklr CEO Founder Ragy Thomas kicks off #Source24 aligning the four critical front-office functions (marketing, social engagement, insights, and support) in a unified, end-to-end digital platform @ragythomas@Sprinklr#Source24
Our secure, contextual AI simplifies tackling complex business challenges with user-friendly solutions.
Curious about what the experts think? See what Amy Stapleton, a senior analyst at @opusresearch, has to say about our AI assistant, Zia.
Read more 👉 https://t.co/aduWpciIIk
@Zoom differentiators for #AI - Never use customer data to train models, included at no extra cost to make AI equitable to all - Mahesh Ram, head of AI #ZoomPerspectives24
Chief Product Officer Smita Hashim talking up how AI Companion, launched in Sept 2023, now embedded in Zoom Contact Center with advanced capabilities via #AI Expert Assist #ZoomPerspectives24
TOMORROW!
Join @dnm54 & @derektop of @OpusResearch alongside Elizabeth Tobey & @mishcarlson of NICE as they explore conversational AI. Learn how to transform past shortcomings into future successes with digital transformation.
Register ✅ https://t.co/cj4oXvzkdY