@ilva.bsky.social | @[email protected]

~=[,,_,,]:3

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@StravaSupport yo, wtf? Why are you making us jump through hoops for something that used to be freely available before? Like, are you honestly asking me whether I liked my bike commute in order to be able to see insights?

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@MyFitnessPal @LogicalArthur @MFP_Ops I emailed you yesterday about some pretty glaring issues with your new release and have yet to receive a response in spite of being a Premium member. I'm sure you're swamped with feedback but you really need to be more responsive when users raise serious functionality issues

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@MyFitnessPal it's honestly embarrassing that you released this update without seemingly testing it at all. It's now miscalculating total carbs, showing a negative number and skewing my daily/weekly macros. Please fix this asap, otherwise what's the point of using your app?

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@BFI Will the BFI Player ever finally get a watchlist feature? It's been literal years since you said you were working on it. It's maddening having to scroll through everything to find the one specific film you want to watch, is it really that hard to implement this?

[@ilva.bsky.social | @[email protected] @ecce_ilva]

I've been trying to complete a tx for a week now and need you to do something, I can't use my card and the issue started when I updated my phone number with PNC. The error message says to contact my bank and the CS rep incorrectly claims it's a merchant issue and PNC can't help

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@PNCBank_Help Having issues with Visa's online payment authentication with my PNC debit card and your chat support claims to be unable to help. I've now been kicked off the chat on your website and cannot access my message history either. Can you please help me?

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@Uber_Support I've just DM'd you all the details you need, hope to hear back with refund details soon

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@Uber_Support I just had to pay £6.90 parking charge to get out of LCY in addition to my £23 fare and there's nothing on the app to indicate how to get this refunded. Please advise

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@British_Airways Thanks, I've just DM'd you the details, hope you can see them amongst your virtual assistant's replies

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@British_Airways Several weeks ago, I returned from my BA Holidays trip which promised double tier points, but they've not been credited to my account yet. When can I expect them?

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@tornari @BFI Same, it's absurd that they do the same ridiculous thing every damn year

[@ilva.bsky.social | @[email protected] @ecce_ilva]

Why is this so slow, been in for over 10 minutes and not been able to put a single ticket in my basket yet, wtf #LFF #lff2024 @BFI

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@ThisIsAGoodFilm Seriously, I've been a member for over a decade and the past few years have always been such a shambles, it's ridiculous

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@KatieSmithWong Ok but howwww? 😭😭

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@kylemsnape @BFI Every damn year! 😭

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@BFI love being on the website since 8am and then 'randomly' being assigned a ridiculously large spot in the queue. Does anyone ever 'randomly' get assigned the first place? #lff #lff2024

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@Vitality_UK Ultimately, Android users should get the same quality of service as iPhone users and I get the feeling that if the latter were affected, you'd come up with a fix much quicker

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@Vitality_UK trying to connect Google Fit to my account and getting this pretty bad error message, please help?
Without connecting Google Fit, my headspace/fiit activity also doesn't feed into the Vitality app, rendering all of it useless

[@ilva.bsky.social | @[email protected] @ecce_ilva]

@Vitality_UK Just sent, however will you provide a timeline for the implementation of the fix for this issue, as requested? When googling a solution, I came across a tweet from *last June* informing you of the problem, and it's insane that you've done nothing about it since then.