The big booking platforms charge restaurants a fee every time their own regular books a table.
That never made sense to me.
So I built Resos: no commission, no cover fees, no contract.
2,500+ restaurants in 45+ countries run on it today.
What agent are people using today? For a long time I used only Claude but this week I've started testing out GPT again. Claude seems to gotten really slow the last few weeks, over complicating stuff and talking to much - also while I hit limit so easy. @levelsio do you use GPT?
Almost 8 years in. Nobody writes threads about year 5, when nothing is new and you just keep going.
That's the part I want to write about: the slow middle, the features nobody used, the pricing we got wrong, and the restaurants that stayed anyway.
The big booking platforms charge restaurants a fee every time their own regular books a table.
That never made sense to me.
So I built Resos: no commission, no cover fees, no contract.
2,500+ restaurants in 45+ countries run on it today.
I've been building it quietly for years. That changes now.
What I'll post here:
โข what we ship, every week
โข what actually breaks in restaurants: no-shows, phone bookings, empty Tuesdays
โข the data we see across 3,000+ venues
โข the things that don't work
@jasonfried Thanks Jason, really loved the interview as well. Our biggest client pays us 0,2% of our MRR and that's with 2000+ customers.
Do you have any written pieces or thoughts on low end pricing and going up the market? (What we often see, low pricing also mean higher churn)
@sonderby Det er virkelig fedt og en sindsyg spรฆndende tid - nu skriver du det koster under 10.000, men vi er enige om det bare er for maskinen ikke?
Hvor meget koster det dig dagligt at holde de her agenter igang? Jeg tรฆnker du bruger en masse Claude Tokens? :)
@SimonHoiberg Seems pretty aggressive - but most people underestimate it, and therefore push way to little.
I seen cases for both B2B and B2C where it works pretty code.
Ourself we increased emails the first week they sign up and then start to give more time in between.