Eric Brown - You matter. You’re creative.

#Author of #CreativesLead, Creatives Talk Experience, and more. I coach, train, and speak. This is my personal account.

[Eric Brown - You matter. You’re creative. @eweirdguy]

@Zepp1978 Keep it spontaneous!

[Eric Brown - You matter. You’re creative. @eweirdguy]

@Zepp1978 Whaaa? Did I miss something? Mike, are you writing a fantasy novel??

[Eric Brown - You matter. You’re creative. @eweirdguy]

Unvoiced expectations are rarely met.

Unmet expectations are often a cause for anger and frustration.

People, please clearly voice your expectations and allow others to make sure they understand exactly what you are expecting.

This helps in business, families, and life.

[Eric Brown - You matter. You’re creative. @eweirdguy]

Agreed! Rob is a wonderful person and amazing creative talent!

[FletchGod Apocalypse @FletcherMR]

Amazing interview with @RoboftheHayes !!

https://t.co/yD3cMjbJbs

[Eric Brown - You matter. You’re creative. @eweirdguy]

So true. One reason why I have had numerous people ask when Creatives Lead will be in audio book format.

[Joanna (J.F.) Penn @thecreativepenn]

I was talking to someone about this yesterday. Authors aren’t competing with other authors for attention. We’re competing with hours of TikTok videos or YT or Netflix etc. People have to choose to read. To spend time with a book. 📕 That’s a precious thing indeed.

[Eric Brown - You matter. You’re creative. @eweirdguy]

I love that 6 of the items mentioned here are covered in Creatives Lead!

[Book Therapy @Book_therapy223]

Required skills for 2030

[Eric Brown - You matter. You’re creative. @eweirdguy]

Been looking for a replacement. Thanks @MichaelHyatt

[Michael Hyatt @MichaelHyatt]

It’s the end of an era. I just chose not to renew my @evernote subscription. I’ve been using it since 2008.

I moved on several years ago when the company was going through it’s various transitions. I found other solutions that went far beyond Evernote. Currently, I’m using @mymind

[Eric Brown - You matter. You’re creative. @eweirdguy]

These aren’t rules to be followed. This is a way of living.

[Steve Keating @LeadToday]

Happy Thursday! To make a difference in someone’s life you don’t have to be brilliant. You don’t have to be rich. You don’t have to be beautiful or perfect. You just have to care and be willing to show it.

[Eric Brown - You matter. You’re creative. @eweirdguy]

Why is common sense not common practice?

[Daniel Pink @DanielPink]

When the number of meetings goes down . . .

. . . stress declines

. . . micromanaging plummets

. . . autonomy soars

. . . productivity increases

. . . satisfaction climbs.

Any questions?

[Eric Brown - You matter. You’re creative. @eweirdguy]

I love this! The only thing I would add is, “Have fun!”
If you are not having fun, you can get burned out or disgruntled—even if you have accountability.
Find what you enjoy and be a top performer!!

[Always Keep Learning @AlwaysKeepL]

How to become a top performer

[Steve Keating @LeadToday]

Sometimes doing what is right will disappoint some people. Do what's right anyway.

[Eric Brown - You matter. You’re creative. @eweirdguy]

So true! Thanks Tim, for this reminder. We gravitate toward comfort in many parts of life, while we read the stories of those who chose courage.

[Eric Brown - You matter. You’re creative. @eweirdguy]

Could not agree more. Also, are you optimistic or pessimistic? That whole outlook can impact not only your day, but your life.

[Steve Keating @LeadToday]

Never regret. If it's good, it's wonderful. If it's bad, it's experience. - Victoria Holt

[UX Links @uxlinks]

Excellent Landscape of UX Research Methods Cheatsheet! 🙌

• Early design phase → Apply methods focused on understanding the situation.
• Prototype or product stage → Employ methods centered on evaluating the solution.
• Seeking detailed insights → Opt for qualitative approaches.
• Requiring statistically valid data → Opt for quantitative approaches.

By @konradgroup

#ux #uxdesign #ui #uidesign #productdesign #uxprocess #userexperience #design #research #userresearch #usertesting #usabilitytesting #users #customers #prototyping #startup #digital #business #startup

[Eric Brown - You matter. You’re creative. @eweirdguy]

Mashing these up is okay, but I see so many UXers getting them confused. Please understand a journey is different than a flow.

[UX Links @uxlinks]

User Journeys vs. User Flows + Cheatsheet, to Boost your next UX / UI Project! 🙌

Save to Bookmarks for reference 🔖

User journeys and user flows both describe processes users go through in order to accomplish their goals. While both tools are useful for planning and evaluating experience, they differ in scope, purpose, and format.

Overview

What Is a User Journey?
User journey: (Or customer journey) A scenario-based sequence of the steps that a user takes in order to accomplish a high-level goal with a company or product, usually across channels and over time.

What Is a User Flow?
A user flow is a set of interactions that describe the typical or ideal set of steps needed to accomplish a common task performed with a product.

Combining User Journeys and User Flows
It’s often useful to capture both user journeys and user flows and combine them to understand both macro- and micro-level views of experience. User flows can be thought of as a deep dive into specific areas of the high-level user journey.

Comparison: User Journeys vs. User Flows

User Journey:

Definition
A scenario-based sequence of the steps that a user takes in order to accomplish a high-level goal with a company or product, usually across channels and over time

Focus
Macro: Broad and high-level (e.g., the experience of becoming a new patient of a medical practice)

Scope
Zooms out to consider multiple touchpoints and channels

What it captures
The user’s actions, emotions, and thoughts, as well as channels

Appropriate artifacts
Journey maps

User Flow:

Definition
A set of interactions that describe the typical or ideal set of steps needed to accomplish a common task performed with a product

Focus
Micro: Specific and granular (e.g., signing up for alerts on a website)

Scope
Zooms in to understand interactions within a single product

What it captures
Product-based interactions (key user actions and system responses)

Appropriate artifacts
Wireflows, flow charts, or task diagrams

To determine whether a user journey or a user flow is best for your specific context, consider the following questions:
- Does your user process involve more than one channel or more than one, known product (e.g., your company’s website)? User journeys are best for capturing activities dispersed over multiple channels; user flows are well-suited for interactions within one product.
- Can users generally accomplish the goal in minutes or hours, at the most, or will they need to complete activities over days, weeks, or months? User journeys are better for communicating activities over longer periods of time; user flows are better for relatively short-term goals.
- Will it be critical to understand not only the actions but the emotions and thoughts of users across more complex decision-making? User journeys capture those; user flows are limited to sequences of steps, with no additional information about users’ emotional states.

Read the full post 👇

By @NNgroup

#ux #ui #uxdesign #uidesign #designsystem #productdesign #userexperience #userjourney #userflow #usertesting #usabilitytesting #appdesign #webdesign #business #startup

[Eric Brown - You matter. You’re creative. @eweirdguy]

How about adding the Subtraction Rule? Keep your slides to the bare minimum and DO NOT read your deck. If you find yourself reading it, it should have been a PDF resource you send to everyone afterwards.

[Always Keep Learning @AlwaysKeepL]

5 rules to keep people engaged during your talk

[Luke Wroblewski @LukeW]

as soon as you're an owner, you're a maintainer.
new article: https://t.co/ZYggWR4bBQ

[Inc. @Inc]

It starts by overcoming your anxiety surrounding mistakes and treating setbacks as learning opportunities. https://t.co/oGrmP7VHYa

[Eric Brown - You matter. You’re creative. @eweirdguy]

@chadw5Q So glad to see an emphasis on soft skills. It is unfortunate that soft skills are seen as a low priority with business and ministry leaders. Relationship is key. Gallup shows this in their reports. Ministries are aware as modeled by Jesus. We all thrive when we get it right.

[Eric Brown - You matter. You’re creative. @eweirdguy]

@SFFAuthor Hope everything went well.