Sally Dixon-Wright

Proud mummy, silver sister, reluctant commuter and clothes addict

[Sally Dixon-Wright @gas_wright]

Hey @GWRHelp how about not filling all the long distance trains with seat reservations when you’ve cancelled all the local services to Rdg?

[Sally Dixon-Wright @gas_wright]

@GWRHelp 3 cancelled, 06:00 arrived at 06:45 and 06:34 nowhere to be seen yet. Really outstanding service for commuters and you think that’s ’running as scheduled’

[Sally Dixon-Wright @gas_wright]

@GWRHelp London trains all cancelled at Reading or very very delayed. Info would be useful.

[Sally Dixon-Wright @gas_wright]

@APCOAUK @networkrailwest Extortionate (300%) increase in monthly season ticket at Reading Station with direct debit payments taken increase without notice. Myself and other customers are waiting for responses from both of you. Unacceptable delay- please address urgently.

[Sally Dixon-Wright @gas_wright]

@thetrainline Thankyou!

[Sally Dixon-Wright @gas_wright]

@thetrainline Trying to change ticket which should be allowed but it’s not working

[Sally Dixon-Wright @gas_wright]

@thetrainline Thanks. I have shared transaction id through previous link. Not sure if it’s eligible for a partial refund or not.

[Sally Dixon-Wright @gas_wright]

@thetrainline Thank you. That’s really helpful. I will send over confirmation as soon as booked.

[Sally Dixon-Wright @gas_wright]

@thetrainline Thanks. I have done this using transaction ID.

[Sally Dixon-Wright @gas_wright]

@thetrainline It’s a split save advanced single. When I click on it it says change allowed up until time of departure. Potentially aiming for earlier train

[Sally Dixon-Wright @gas_wright]

@TfL Contactless card inactivated overnight and looks like I have been wrongly charged for countless journeys. Tottenham C Rd station touch in and out not recording. Need refund and card back in use. Please advise.

[Sally Dixon-Wright @gas_wright]

@OctopusEnergy Been a loyal customer for many years. Why can’t I get the EV Intelligent Drive pack?

[Sally Dixon-Wright @gas_wright]

@O2 Cannot log in to o2vm - password not working, verifying link doesn’t open the page so I am stuck in a loop. Please help

[Sally Dixon-Wright @gas_wright]

@GWRHelp Also how come Elizabeth line running??

[Sally Dixon-Wright @gas_wright]

@GWRHelp So I check for ongoing disruption from PAD before leaving work and no mention of issues on your travel updates, then I get to PAD and it’s hell. What is wrong with your comms and how do I get home?

[Sally Dixon-Wright @gas_wright]

@Vitality_UK Missing points and no response from WhatsApp channel. Please advise

[Sally Dixon-Wright @gas_wright]

@OctopusEnergy Trying to change tariff to a dual fuel option that allows cheaper EV charging. Customer service emails just not helping or answering questions and the ‘love and power’ sign off is off putting. How can I get tariff info?

[Sally Dixon-Wright @gas_wright]

@RoyalMailHelp I am receiving someone else’s delivery texts. Recurrent issue. Please can someone sort this?

[Sally Dixon-Wright @gas_wright]

@secretglasto Shame it’s not on The Other Stage instead of Deftones

[Sally Dixon-Wright @gas_wright]

@Vitality_UK Missung half my points this month, set up all correct. Too many to fill out the form each time. Fed up of this - please help