@airtelindia@FibreAirtel@TRAI
I am extremely disappointed with the pathetic experience I’ve had with Airtel Fiber’s new connection process.
I applied for a new Airtel Fiber connection and was contacted by a WiFi Expert, Binayak Chhotaray, who..
#AirtelFiber#AirtelThanks
communication or accountability from Airtel’s side.
This delay is directly affecting my work-from-home activities and causing unnecessary inconvenience. I opted for Airtel expecting better service, but this experience has been extremely unprofessional.
I need this issue to be
nothing except repeatedly asking me to “wait another 24 hours” and “be patient.” No one has acknowledged that my installation was supposed to happen yesterday.
The moment the payment was collected, my application seems to have been left in a completely stale state, with zero
Sujit Kumar Mallick, simply stated that he cannot see any new connection request on his end and outright refused to provide any further details.
What’s more frustrating is that Binayak has stopped answering my calls after the payment was made. Airtel customer support has done
including my Aadhaar as proof of identity, and completed the application process. I was asked to make an upfront payment of ₹1,500, which I paid immediately.
My installation was scheduled for 29th July between 2:30 PM onwards, but no one showed up. The assigned technician,
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