@bookingcom very disappointed with your customer service team. Multiple messages ignored, no way to escalate. You have missold me a room by advertising as 2 bed. Never again will I book with you. Avoid like the plague.
@premierinn just wanted to say a huge thanks to your team at Kings Cross. Our daughter was feeling ill and your team were incredibly kind/thoughtful. A huge thank you.
@CrossCountryUK I am on the 13.32 train from York to Edi. It is rammed and I am having to stand. Can I get a refund? I’ve paid £190 and this seems ridiculous
@Telegraph I have just signed up for an annual subscription but have received the email confirmation and it is £10 higher than I was quoted. Please can someone review?
@LumoTravel huge thank you to your brilliant crew last night on the 9.33pm Newcastle to Kings Cross. The driver and crew went above and beyond. After a terrible LNER experience they came to our rescue.
@LNER we are booked on the 2pm train from kings cross to Newcastle on 3rd Oct. We have just been told no trains will be operating to Newcastle that day. Please can you confirm?
@LNER we were booked on the 5pm Edinburgh to London train. Have ended up driving to Newcastle. Will the 9.15pm train definitely go? Have 2 young children.
@CALAHOMES we are hugely disappointed. In the house for >2yrs and it is still not wind or water tight! Despite repeated promises nobody from Cala calls. This is on top of major flooding to our property! Customer service is appalling!
@IKEAUK please can you advise when you’ll be getting more Drona toy storage boxes for Kallax back in stock? Only black/white at the moment. You used to do lovely bright colours.