Top Tweets for #CustomerExperiencefail
Dear @Flipkart @_Kalyan_K You’ve lost it. Order ID: OD335092899250005100
✅ No delivery since 2 days
✅ No escalation matrix
✅ Rude & careless customer support
@EkartLogistics reschedules orders at their own will. Shocking service experience. #CustomerExperienceFail
@ZEE5Helps @ZEE5India — is this the digital experience you promise? Why can’t users upgrade/change plans without creating new accounts? OTT should be seamless, not a trap. @MIB_India @GoI_MeitY @consumerforum_ @CNBCTV18News @IndiaToday #CustomerExperienceFail #ZEE5
Playing musical chairs with @Instacart associates. They have no clue how to refund an unauthorized charge. Getting transferred from one associate to the other over chat with no resolution in sight. #frustrated #customerexperiencefail @InstacartHelp
@RelianceDigital Vashi, Navi Mumbai outlet delivered #damaged washing machine. Even after 3 days, they are not sure about delivery date of replacement product. Is you staff still busy in post publicity of big fat wedding? #CustomerExperienceFail #PoorService #RelianceDigital
Thanks @optimum for causing us to lose a full day of work, money & for always serving as a case study for #CustomerServiceFail #CustomerExperienceFail
@Paytm @Paytmcare @ONDC_Official @PaytmSeONDC Seriously disappointed with Paytm and it's ondc service Order delayed for 3 hours, no delivery partner assigned, and zero support to resolve the issue. What's going on? Unacceptable! #CustomerExperienceFail #FixThisNow
Disappointed with @bookingcom's lack of customer support! Had to cancel my stay due to host issues, but no assistance or
resolution provided. #CustomerExperienceFail #BookingFail
Stranded with 12-14 other passengers, we were given a ticket for the next day flight and a hotel accommodation.
The hotel is not at par and was situated in a pathetic locality.
@IndiGo6E
#PoorService #TravelNightmare #TimeWasted #CustomerExperienceFail
@Aeroplan can tell me by email that my account is compromised and then I have to call in to resolve, but everytime you call their robots tell you they are too busy for you and try again later. WEEKS I HAVE BEEN DOING THIS. #cxfail #customerexperiencefail @AirCanada
List to @SadCustomers #customerservicehell discuss the best and worst airlines.
#FrustratingFlights #CustomerHappinessNeglected #AirlineWoes #PassengerPain #AmericanAirlinesFails #VirginAirlinesIssues #FlightFrustrations #TravelTroubles #CustomerExperienceFail #AirlinesUnhappyCustomers #FlyerFrustrations #AmericanAirlinesProblems #VirginAirlinesChallenges #FlightDelayDrama #AirlineServiceIssues #TravelerDiscontent #CustomerServiceFailures #AirlineComplaints #FlightStruggles #PassengerGrievances
🚫 Beware of the @PayPal "Security Wall"! 😡 Despite submitting all required docs twice in the last 2 months, my account is still restricted. 😤 @AskPayPal has been a letdown—3 calls in 8 days and 0 progress. 🤷♂️ #PayPalScam #CustomerExperienceFail
@BristolAirport - will you be adding a canopy over your new extensive walkway from the multi-storey/ buses to the terminal? Or shall we all get soaked until the building works finish? #customerexperiencefail
@TataMotors_Cars @RNTata2000 @TataCompanies @TataMotors After the back to back complaints, they took my car multiple times and kept minimum 1 week and in the recent one kept my car ~25 days and gave back without fixing any of the problem which i reported from the day1 #CustomerExperienceFail
@Kunallion @AirCanada @FlairAirlines @WestJet Yeah. Bummer. Once upon a time, being loyal to an airline had its advantages. Doesn’t seem that there’s much of a reason anymore. Wait in line for 20 minutes to get into a packed lounge with crappy food. #customerexperiencefail
What is American Airlines doing with their cust service agents? I just informed the agent how to apply my trip credit to my flight on hold. They used to have GREAT Advantage Desk service. Now...apparently I'm in charge of creating my own service. WTH? #AA #CustomerExperiencefail
Day two of no broadband because according to @VodafoneUK there are ‘planned works lasting up to 72 hours’ but apparently not planned enough to to let anyone know ahead of time. 🙄 It doesn’t take much does it. #CustomerExperienceFail
@opodo your customer service is appalling- actually frankly non existential, i keep receiving auto messages & no human response actually looking into my case. We are owed a refund that was meant to arrive within 120 days. It is now well over & no response #customerexperiencefail
Liebes @exlibris_ch Team - in der ersten Dezemberwoche zwei Artikel bestellt, nichts erhalten, euren Kundendienst kontaktiert, keine Antwort erhalten. Artikel immer noch nicht eingetroffen. Nicht wirklich ein tolles Kunden-Erlebnis. #customerexperiencefail
Really @OoredooMaldives?!?
You’re a Pre-Paid Dummy Template!
#WhatNotToDo #CustomerExperienceFail #OoredooFail
Could someone @LazadaPH please explain why I need to go out of my way to return a clearly counterfeit item and not just get a refund. Do you support the counterfeiters? Also waiting still for my promised call #CustomerExperiencefail
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