Top Tweets for #OSConference19
A great round up of Tuesdays highlights from #OSConference19
@OSBusinessNews https://t.co/iLlLzYphrk If you are interested in building relationships around our common purpose please be in touch
Yesterday, we had our first ever conference. It was a day full of insight and conversation around complaints, consumers, vulnerability, AI and much more. Search the hashtag #OSConference19 to catch-up on the conversation.
Jo Giles, our Customer Safeguarding Manager is chairing a panel at Ombudsman Services Conference today on consumer vulnerability. You can read more about our Priority Services Register here ➡️ https://t.co/r2hfh18WQz
#OSConference19 @OSBusinessNews #OSConference2019
#Trust is about #transparency and #integrity so consumers can make great decisions. Increasingly people trust themselves more than ever. @NextBigThingCo #OSConference19 @OSBusinessNews
Important Q asked at @OmbudServices #OSConference19 today:
Should society be enforcing a min. standard or set a benchmark of excellence for dealing with digital complaints?
Interested? We're mapping ways for citizens to find redress for online harm👇
https://t.co/Cf2MdG7Mfn
At #OSConference19 Chris Reed from @ARG_tech says dispute resolution is one of the most difficult things for #AI to deal with, but it can nevertheless help improve the #ADR process, for ex identifying #vulnerability @EU_Justice @EU_Consumer
In today’s digital 8 weeks is too long says CEO Matthew Vickers at today’s #osconference19
And why was it 8 weeks in the first place? No one knows! #customer
Looking forward to joining you shortly #osconference19
Today we host our first ever conference. We're looking forward to spending the day with Influential experts in the fields of behavioural change, technology, trust and vulnerability. Follow and join the conversation by using the hashtag #OSConference19
Really interesting presentation from Martin Boon on measuring emotional certainty in survey responses. @OmbudServices #OSConference19
50% of people dread complaining shows this year's Consumer Action Monitor #OSConference19 @OmbudServices #ADR #vulnerability
People come to an Ombuds as a last port of call after a difficult and time-consuming journey says @MattVickersOS at #OSConference19 #ADR #consumerprotection
@MattVickersOS talking about the need for an ombudsman to drive behavioural and cultural change @OmbudServices #OSConference19
.@MattVickersOS takes to the stage #OSConference19 with @declancurry for a Q&A about what is an ombudsman? What is their role? What’s important to consumers and businesses?
Martin Boon @DeltapollUK expert pollster & AIT practitioner has arrived #OSConference19 @OSBusinessNews for his slot at 11. He’s going to tell us about how AIT #tech has been used #CAM19 Consumer Action Monitor to gain #emotional #insight and commitment to responses given
Looking forward to today's #OSConference19 Ombudsman Services conference - after a rainy trip down from Birmingham...
Today we host our first ever conference. We're looking forward to spending the day with Influential experts in the fields of behavioural change, technology, trust and vulnerability. Follow and join the conversation by using the hashtag #OSConference19
Listening to @declancurry on stage at #osconference19 - will our rights be protected after #Brexit ?
Our Director of Policy, Audrey Gallacher is on a panel debate @OSBusinessNews #OSConference19 at 12pm today alongside @Telegraph's @KatieMorley_, @MoneySavingExp's @kirstygoodMSE, @marsattacks, @TheFCA's Clare Vicary & @OmbudServices's Jodi Hamilton. https://t.co/npFgI7mQC9
Good morning to our new MD Simon Palmer and guests @computerlovers our digital and customer experience experts from #OSConference19 @OSBusinessNews
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