#UKCCC18 - Twitter Hashtag

almost 8 years ago

At #UKCCC18 @stuart_dorman outlined the challenges #CX teams face when customers communicate across multiple #social and #messaging networks @CCMATALK https://t.co/qU67F40SzV

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Paul Turner @paulturner7

almost 8 years ago

Great day at #ukccc18

NiCE

@NICELtd

almost 8 years ago

@NICELtd's @CreaseyEd is about to tell us why we need our heads in the cloud! Find the benefits of moving #CCTR technology to the #cloud with us today at #UKCCC18 >> https://t.co/VWSPGG3rxT #WFM #CX

NICELtd's tweet photo. @NICELtd's @CreaseyEd is about to tell us why we need our heads in the cloud!

Find the benefits of moving #CCTR technology to the #cloud with us today at #UKCCC18 >>
https://t.co/VWSPGG3rxT

#WFM #CX https://t.co/ZIitwmQuEp

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Tina Squire @TinaSquire_ADHD

almost 8 years ago

Another great event by #CCMATALK. So grateful that we have such an organisation to bring us all together. #UKCCC18

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Call Centre Helper @callcentrehelp

almost 8 years ago

It a great day at #ukccc18 where we learned lots about customer emotions, industry trends and found out some best practices from a number of award winning contact centres! @CCMATALK

callcentrehelp's tweet photo. It a great day at #ukccc18 where we learned lots about customer emotions, industry trends and found out some best practices from a number of award winning contact centres! @CCMATALK https://t.co/phuSJd6bGn

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Call Centre Helper @callcentrehelp

almost 8 years ago

Stuart Dorman of @sabiosense discusses the contact centre of the future and how the advisor role will likely change #ukccc18

callcentrehelp's tweet photo. Stuart Dorman of @sabiosense discusses the contact centre of the future and how the advisor role will likely change #ukccc18 https://t.co/iwt0QOWkiD

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NiCE

@NICELtd

almost 8 years ago

There's still time to get your hands on an iPhone X! Visit us at our booth here at #UKCCC18. Learn more about NICE here >> https://t.co/yCier9h9tT #CX #Cloud

NICELtd's tweet photo. There's still time to get your hands on an iPhone X! Visit us at our booth here at #UKCCC18.

Learn more about NICE here >>
https://t.co/yCier9h9tT

#CX #Cloud https://t.co/wJU47kCeL4

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Michelle Ansell @MKAMichelle

almost 8 years ago

Emotions impact business 77% of employees said they would work longer hours for an empathetic manager from Clare Lomax and @ttec_com @CCMATALK #UKCCC18

MKAMichelle's tweet photo. Emotions impact business 77% of employees said they would work longer hours for an empathetic manager from Clare Lomax and @ttec_com @CCMATALK #UKCCC18 https://t.co/ciAaP2vRYP

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Sabio @sabiogroup

almost 8 years ago

@stuart_dorman showing the audience at the #UKCCC18 how to stay ahead of the game #CX @CCMATALK

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NiCE

@NICELtd

almost 8 years ago

@NICELtd's @CreaseyEd is about to tell us why we need our heads in the cloud! Find the benefits of moving #CCTR technology to the #cloud with us today at #UKCCC18 >> https://t.co/VWSPGG3rxT #WFM #CX

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Michelle Ansell @MKAMichelle

almost 8 years ago

Sorry from Ed, do vendors ever lie.... @CreaseyEd @NICE_CX are vendors failing to deliver?? The end to compromising and ‘time to get your head in the clouds’..@CCMATALK #UKCCC18

MKAMichelle's tweet photo. Sorry from Ed, do vendors ever lie.... @CreaseyEd @NICE_CX are vendors failing to deliver?? The end to compromising and ‘time to get your head in the clouds’..@CCMATALK #UKCCC18 https://t.co/bcB49fVjw8

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Michelle Ansell @MKAMichelle

almost 8 years ago

Significant digital engagement uplifts from @stwater with Bill Wilson Digital Channel Strategy Lead from Severn Trent Water @CCMATALK #UKCCC18

MKAMichelle's tweet photo. Significant digital engagement uplifts from @stwater with Bill Wilson Digital Channel Strategy Lead from Severn Trent Water @CCMATALK #UKCCC18 https://t.co/n5D9FHZzQA

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Catherine Elliott @birdo78

almost 8 years ago

The first Lego toy was a wooden duck - who knew?! #ukccc18

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Genesys @Genesys

almost 8 years ago

We’re live at the @britishlibrary! 👋🏼 Today we’re at the @CCMATALK #UKCCC18 event with our customer @AFPetInsurance!

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Michelle Ansell @MKAMichelle

almost 8 years ago

No pressure, next up Steven Lee from one of the worlds best brands @LEGO_Group #buildaduck time #UKCCC18 @CCMATALK

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Genesys @Genesys

almost 8 years ago

Great to have our customer @AFPetInsurance with us at the @CCMATALK event #UKCCC18!

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Call Centre Helper @callcentrehelp

almost 8 years ago

“Advisor performance is best rewarded based on contribution as an individual, to the team and for the customer” - Louise Locke from @bookingcom #UKCCC18