Top Tweets for #sofologyFail
@owenwilson1 check out #sofologyfail and tweets to @sofology. Great work endorsing a spineless brand. When people trust you, they trust your opinion... depends if you care. They don't.
I assume it was #sofology that said you could not cancel the order? Read up on Consumer Rights Act and your rights when wrong item supplied, then go get your money back #sofologyfail https://t.co/B8LmRGb4MI
@Sofology really not happy. store mess up my order. I have to wait another 12 weeks 24 weeks I total for their error. and i can not cancel order apparently.
@SofologyHelp NO UPDATE?? what a surprise. I will be coming to my nearest store with several other fed up customers and making sure all your potential clients know exactly what to expect from your service. Thieves. @sofology @sofologyHelp #SofologyFail
18 days later, 5 sent emails, 1hr and 20 mins on hold and still no reply from @Sofology customer service. Never come across more appalling aftercare and unbelievable additional charges. Disgusted. Will be researching my rights #sofologyfail .
@Sofology @JasonTyldesley so now your trying to charge me £70 To inspect my sofa stating that this is natural wear and tear, seat settlement. What a joke of a company. Ombudsmen it is then. Followed by a claim for a refund under the consumer rights act of 2015. #SofologyFail
Have you read the consumer rights act and rejected it in writing? #sofology will try to tell you it does not apply to them, but follow the rules and you will win #sofologyfail https://t.co/MqG8XJ8cam
@beckykennett @Sofology Outrageous. They delivered a broken sofa and refuse to replace.
#shabySofology
If you have a problem with any items you have purchased from sofology tell us your story with pictures at #sofologyfail or at Facebook there is always safety and success in numbers if your tired of being ripped off treated badly and having your hard earned cash taken speak out https://t.co/RJUX7369I9
#SofologyFail - I’m so disappointed with @Sofology. My sofa was delivered with scuffs, scrapes, insufficient foam in cushions and small tears in leather. Been battling to get a refund. Customer service is appalling. Don’t buy from these cowboys
@TheRealDeeKay86 @Sofology #sofologyfail I think maybe we should look at taking a collective small claims court procedure with the assistance of trading standards v12 and the consumer credit act total waist of time they have agreed with sofology how is this protection for buying on credit #v12financefail
@Sofology @SofologyHelp #sofologyfail sofa was delivered with no feet and has been ‘repaired’ 3 times. Repairs failed and It’s now sagging >1 inch. Repairer also scratched our wooden floor. Still no reply to emails/support case 361984. At what point do I file a small claims case?
@cathy_fraser You’ll be lucky to hear anything from sofology! I was trying to order a sofa but it’s been 3 days and still no contact. So I took to Twitter and I’m glad that I did, look up #sofologyfail! Definitely a company to avoid!
@Sofology actually, don’t bother. After reading #sofologyfail there is not a chance in hell that I’d spend a penny with you. You’ve just lost a potential customer because you don’t contact customers when you said you would.
Disgusting service rcvd by @Sofology. Contacted them to discuss a fault with a sofa; spoke to Lewis from the engineering dept who’s customer service was appalling and refused to acknowledge a fault and said if there was one it was our fault! Wasted 2.5hrs! #avoid #sofologyfail
@stephaniemerac @Sofology I know but they do not care one bit. If you purchased your sofa on finance or using a credit card the creditors have joint responsibility for the goods so you can raise a complaint via them.
Take a look at #SofologyFail
@TheRealDeeKay86 @Sofology @BBCWatchdog @e2stu @TheSun @MailOnline @guardian Wish I’d have checked before ordering from @Sofology. Our sofa delivered faulty and damaged 5 weeks ago and still no closer to getting it sorted. Damaged my house on delivering it and abusive delivery men! Promise after promise but still have a damaged sofa #SofologyFail
@Sofology @hjtaylor79 Quick to respond to that mistake aren’t you pity you don’t respond to unhappy customer so quick #sofologyFail you really are a disgusting company to deal with selling rubbish this is after three weeks wear and your telling me it’s my fault #crappysofa you’re company robs people
@Sofology Oh right sorry these are natures signatures totally understand now of course it’s not damage at all because you don’t admit liability - my bad not your clearly silly me for thinking it’s damaged in six places when it’s natures signatures #sofologyfail
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