hertsmedia

Web site developers & designers

[hertsmedia @hertsmedia]

Had a really poor experience at #Carluccios in Cambridge last week. Unusual as we’ve always loved it there.
No reply from two feedback forms to date either. Enough competition in the city, but thought they’d be more customer focused.

[hertsmedia @hertsmedia]

@bossinfoglobal Can I ask if the exp can be unassigned from volume. Had it a day and find it absolutely impossible to activate the exp switch (wah/param etc) without ramping the volume to max.
Surely this isn’t fixed in the firmware? Otherwise, brilliant.
Thanks.

[hertsmedia @hertsmedia]

@tweethue I’ve noticed something in the top of accessories saying you’ve made them smarter. But since that hardly anything works, most saying out of range. All fine before

[hertsmedia @hertsmedia]

@tweethue hi. Can you let me know what changes you have made to my lighting please. Firmware? Dimmers and bulbs not responding.
Have 40-50 bulbs, 7 dimmers and 4 sensors.
I see there is an info icon about you making it smarter but actually most of it doesn’t work now.

[hertsmedia @hertsmedia]

@OfficialFV good morning we have messaged your cs twice from your website in the last two weeks but had no reply. Can you give me a direct email please. Thanks

[hertsmedia @hertsmedia]

@HiveHelper Hi. Can you tell if any firmware updates were done on TRV or hub please in November. This is a photo showing just some of the daily outages we get on all different valves. Nothing has changed here. Thanks.

[hertsmedia @hertsmedia]

@HiveHelper Absolutely desperate, having daily outages on TRVs showing E8 or offline. All in random order. Pull the batteries and it works again. All over the house, some a metre away from the hub or booster. Unused rooms on full blast!

[hertsmedia @hertsmedia]

@BritishGasHelp is it right that we have to wait for 3 weeks to have someone come out for a leaking rad... We’re paying for cover that’s not really there.

[hertsmedia @hertsmedia]

@BoseService ?

[hertsmedia @hertsmedia]

@Bose very disappointed with order. Ordered Wednesday, website said order within “x” hours to receive Friday 24th July. Clearly mislead as I’m now being told it will be Tuesday.#bose

[hertsmedia @hertsmedia]

@ThreeUKSupport like others no one here has WiFi calling. Nothing on your status page. Postcode SG8 thx

[hertsmedia @hertsmedia]

@FreeviewAdvice Hi. I’ve retuned two of our TVs and now have significantly less channels. Eg bbc4. Postcode area SG8. How have I lost so many please?

[hertsmedia @hertsmedia]

@AldiUK Thank you. Totally understand. Just feel conned having to buy a replacement due to Aldi’s error. Never had this ever and isn’t in line with consumer rights act. Your busy team have managed to deliver the replacement but still not collected or refunded.

[hertsmedia @hertsmedia]

@AldiUK ordered garden furniture, delivered wrong item. Called CS but told we had to pay again to buy the “replacement” which arrived yesterday. Still not collected or refunded on incorrect item. This isn’t how mistakes should be rectified. Out of pocket now.

[hertsmedia @hertsmedia]

@BritishGasHelp I think your customers need to be made aware via social media that they are expected to be without a shower or heating for 5 days. For a £500-600 annual fee. This increases BG profits by having less engineers to fulfill the contracts.

[hertsmedia @hertsmedia]

@BritishGasHelp Are you kidding. No hot water or heating in middle of winter till Thursday. Yet you take our money off us for home care.

[Quality In Care @QiCProgramme]

The winner of this award is Digital Safety Training Improving Ward Staff Insulin Competency and Confidence by @CDEPdiabetes #QiCDiabetes

[hertsmedia @hertsmedia]

@ionos_help_uk is this a national outage? Every 1&1 or ionos site is down

[hertsmedia @hertsmedia]

@TheRangeUK really unhappy.. “brand new” mirror - more like display model or faulty return.