Ingrid Kamikazi

[Ingrid Kamikazi @ingkam]

@KeyTravel @royalairmaroc @IATA @ExpediaUK @ExpediaHelp @Tripadvisor @BTNEurope Got an email today from @KeyTravel stating matter has been escalated by your Global products Manager to @royalairmaroc Head office.Waiting to see.I have only been met with utter contempt from RAM with no response to my queries to date

[Ingrid Kamikazi @ingkam]

@royalairmaroc @IATA @ExpediaUK @ExpediaHelp @Tripadvisor @BTNEurope @KeyTravel
No news of my suitcase 16 days post travel.@royalairmaroc on X claiming search ongoing. no response so far from customer services despite follow ups. are you even looking?

[Sayeeda Warsi @SayeedaWarsi]

In response to the numerous press requests
A court of law found #MariehaHussain not guilty.
Whatever Rishi Sunak and Suella Braverman think of that decision that is the rule of law and they are not above the law.
I applaud the courts decision and judgement of Judge Vanessa Lloyd, the overwhelming evidence of multiple academics and other expert witnesses. It was the right decision and I rightly congratulated Marieha on her acquittal.
I was subsequently asked to delete my public support for Marieha - I refused to do so.
That is the basis of the complaint. No other comments or language is the basis of the complaint.
The case was due to be conducted in private behind closed doors, I was not told who the complainant was and this is material considering the detail of bad faith practice the court heard about during the trial.
I was also told I could not discuss the matter with others.
It was effectively to be a secret retrial of the #coconuttrial
I was not prepared to accept this.
I felt it appropriate in the circumstances to resign my whip and look forward to dealing with these issues openly and transparently in the coming weeks and months

[Ingrid Kamikazi @ingkam]

@royalairmaroc @Mooh_belloh @royalairmaroc @BBCWatchdog @MartinSLewis
No information whatsoever about my suitcase from @royalairmaroc 18 days after travel despite DM,emails,calls and reports of lost luggage.dealing with customer services at Casablanca airport was even worse-rude and dismissive

[Ingrid Kamikazi @ingkam]

@royalairmaroc @RAM_Maroc_CEO @othmanebekkari #guardianconsumerchampion @BBCwatchdog @UKCAA @Gatwick_Airport @milesbrignall
Dealing with @royalairmaroc customer services a nightmare despite calls,emails.treated with utter contempt and they can’t locate my suitcase 12 days after travel.

[Ingrid Kamikazi @ingkam]

@ESK81967548 @Idris_RAMMaroc @royalairmaroc @Lin_Ncube Will have to escalate complain to the regulators in the UK @UK_CAA @RAM_Maroc_CEO @opodo @Skyscanner @royalairmaroc @Tripadvisor

[Ingrid Kamikazi @ingkam]

@Idris_RAMMaroc Hi @Idris_RAMMaroc @royalairmaroc keeps asking for information I have already sent via DM.I am really at a loss about what to do.I have emailed customer services this afternoon.I have called the handling agent in Niamey ,only to be told to “wait patienty” @UK_CAA @othmanebekkari

[Ingrid Kamikazi @ingkam]

@royalairmaroc awful customer services ever!can’t locate a luggage 7 days after a flight from London Gatwick despite numerous calls.handling agents so unbothered either @RAM_Maroc_CEO @othmanebekkari @UK_CAA #CustomerServiceFail

[Ingrid Kamikazi @ingkam]

@royalairmaroc I have DM-d you since friday last week

[Ingrid Kamikazi @ingkam]

@royalairmaroc @Lin_Ncube Where is my answer?staff in Niamey has been unhelfpful in locating my luggage for a week,despite nuemrrous calls and follow up visit.what does it take for @royalairmaroc to react?

[Ingrid Kamikazi @ingkam]

@royalairmaroc Sort out customer services too

[Ingrid Kamikazi @ingkam]

@royalairmaroc @royalairmaroc awful customer services ever!can’t locate a luggage 4 days after a flight from London Gatwick despite numerous calls.handling agents so unbothered either @RAM_Maroc_CEO @othmanebekkari @UK_CAA #CustomerServiceFail

[Ingrid Kamikazi @ingkam]

@royalairmaroc @royalairmaroc awful customer services ever!can’t locate a luggage 4 days after flight from London Gatwick despite numerous calls.handling agents so unbothered either @RAM_Maroc_CEO @othmanebekkari @UK_CAA #CustomerServiceFail

[Ingrid Kamikazi @ingkam]

@dhlexpressuk Basically @dhlexpressuk,no1 logistics international experts can’t track a parcel and courier? What a circus #CustomerServiceFail

[Benjamin Babunga Watuna @benbabunga]

Cher @Poncia_N, nous contribuons à l'abrutissement de nos compatriotes, en décidant de ne relayer que ce que tout Congolais voudrait entendre. "Le Rwanda ne possède pas une seule mine de Coltan ou de tentale" n'est pas du tout vrai. Des minerais, il en existe également au Rwanda, certes pas en quantités importantes comme en RDC. Sur la route Gisenyi-Kigali, régulièrement empruntée par des Congolais du Nord-Kivu, on aperçoit des usines d'extraction du coltan et autres minerais au loin. Mon travail dans le secteur du développement m'a aussi conduit à visiter quelques uns, au cours de mes évaluations PEA (Political Economy Analysis).

Il serait illogique que l'on continue à faire avaler à nos intellectuels (dommage que le contexte de guerre entre nos 2 pays a fini par pousser beaucoup à adhérer à cette thèse) que les minerais de la RDC "s'arrêtent" à la frontière tracée par les Colons en 1885. Sur une bonne partie des localités du Nord-Kivu d'où sont extraits certains minerais, il n'existe pas de frontière naturelle entre le Rwanda et la RDC (les humains et les animaux vont et viennent par dessus les montagnes). Les mêmes filons exploités dans le Nord-Kivu s'étendent au-delà de la frontière établie par le Colon... de l'autre côté de la frontière.

D'où vient que le Rwanda est devenu 1er exportateur d'un certain nombre de minerais? Parce que les négociant de métaux et minerais "sérieux" préfèrent établir leurs comptoirs de l'autre côté de la frontière, laissant Goma à quelques véreux négociants (chinois essentiellement). Ayant vécu près de la zone frontalière entre Goma et Gisenyi en 2012-2014, j'observais régulièrement ce trafic, des Congolais préférant aller vendre leurs minerais du côté rwandais où sont établis des négociants et acheteurs canadiens, américains... et où les prix leur proposés sont beaucoup plus intéressants que ceux proposés par les chinois à Goma. C'est tout un cercle vicieux, dans lequel il faut aussi reconnaître notre responsabilité.

Je me suis toujours dit qu'il est possible que gagnions cette guerre en restant cohérents et en donnant à nos populations de bonnes informations. Le populisme, laissons-ça aux politiciens. X osé, je sais, mais je pense qu'il esf important que nous apportions la lumière chaque fois que nous en avons l'occasion !!! #Peace.

[Ingrid Kamikazi @ingkam]

@ChandaranaSuper Your customer service is pretty useless though..

[Afua Hirsch @afuahirsch]

I remember having to explain that not only are brown ppl capable of racism, but colonialism gave many a deep self loathing, which was then weaponised against other brown ppl

To @SuellaBraverman
For educating an entire nation on what this looks like

thank you for your service

[CALL TO ACTIVISM @CalltoActivism]

Years ago, anthropologist Margaret Mead was asked by a student what she considered to be the first sign of civilization in a culture.

The student expected Mead to talk about fishhooks or clay pots or grinding stones.

But no.

Mead said that the first sign of civilization in an ancient culture was a femur (thighbone) that had been broken and then healed. Mead explained that in the animal kingdom, if you break your leg, you die.

You cannot run from danger, get to the river for a drink or hunt for food. You are meat for prowling beasts. No animal survives a broken leg long enough for the bone to heal.

A broken femur that has healed is evidence that someone has taken time to stay with the one who fell, has bound up the wound, has carried the person to safety and has tended the person through recovery.

Helping someone else through difficulty is where civilization starts, Mead said."
We are at our best when we serve others.

Be civilized.

Credit: Ira Byock.

[Nicola Sturgeon @NicolaSturgeon]

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