Key recommendations to follow in the age of customer by @CollinColburn:
🗝️ Determine your customer's path to purchase
🗝️ Understand how your customers see each channel along their journey
🗝️ Position your brand and products in each to serve your customer's needs
#SEMrushLIVE19
@NMBS that's not normal! We pay ! We want services. How comes in holiday period were 2level trains to CRL and now when it s crowded this one? People outside could not get in..
@starbucks#starbucks#starbucksantwerp When your drink is giving to someone else because she has a train to catch. When nobody asks if you agree, if you have maybe the same train to catch!! NOT recommended! #badcustomerservice
Dear world, please avoid renting cars from the @FlyingBrussels website whne they suggest it after booking your flight ticket. I did that, it went through 2 intermediaries and I ended up getting from @Avis via @CarTrawler a car 2 classes lower than promised and confirmed. Bad.