Jo Shields

This is for them 20 somethings, time really moves fast you were just 16

[Jo Shields @joshields1]

@jet2tweets hi! I’ve booked a holiday with yourself that has been advertised incorrectly on your website- and therefore does not fit our party!!!

I’ve spoken to customer service twice who aren’t helping at all.

Please can someone make contact before we fly in 2 weeks?

[Jo Shields @joshields1]

@easyJet tried to board my flight at 6.45 this morning, flight gate was displayed at 6.30 and gate is a 10 min walk. Denied boarding because gate was closed. Absolutely unbelievable. Flight due to take off at 7.15, didn’t take off until 7.30. How can you ruin peoples holidays?!?

[Jo Shields @joshields1]

@Matalan It doesn’t let me dm you

[Jo Shields @joshields1]

@Matalan hi, I placed an order in December and the onesie has broken already with a hole across the seam. Can you advise. Order number is 633976352

[Jo Shields @joshields1]

@TUIUK how can this be rectified on the journey home? When asking others they had not paid for seats together either. I understand as a booking of 6 we might not be all on the same row but to split us throughout the flight with a 4 & 1 year old is totally appalling

[Jo Shields @joshields1]

@TUIUK horrendous flight. Booking 4 adults, 2 kids, totally separated, infant & adult at back alone, toddler and adult middle, 2 adults at front, seats 29, 14 and 2.
Flight wasn’t full there were several families of 4 spread over 6 seats.
Family friendly company- absolutely not

[Jo Shields @joshields1]

@HMRCcustomers Hi Tom that is sorted now but I have 3 employments and the wrong employment has the BR tax code how do I change this?

[Jo Shields @joshields1]

@HMRCcustomers hi, one of my employments will not let me update the income amount for the next financial year?

[Jo Shields @joshields1]

@HMRCcustomers Hi Sofia, yes it is but there isn’t an income update button to click, however there is on my other two incomes?

[Jo Shields @joshields1]

@bookingcom WARNING TO ALL!! Don’t use if booking a stay in London. I’ve had two bookings cancel on me for the same weekend and absolutely no help or compensation from https://t.co/RfufVqlo8g

[Jo Shields @joshields1]

@Hoseasons warning to all- do not book with Hoseasons!
I booked a lodge on the 10th December for 14th March. Received an email today saying the lodge is no longer available. No offer of alternative accommodation, simply just a cancellation.
TOTALLY UNACCEPTABLE!!!

[Jo Shields @joshields1]

@SunExpress logged a complaint nearly 2 weeks ago, why have I not received a response?

[Jo Shields @joshields1]

@labcuk hi, my principle contractor is refusing to sign completion notice, what are my options?

[Jo Shields @joshields1]

@virginmedia Yes

[Jo Shields @joshields1]

@virginmedia APPALLING UNTRUSTWORTHY service. charged for 3 weeks of internet- the services weren’t installed- virgin are refusing to refund the amount. 6 calls later and still not able to speak to a manager. They’ve stolen my money and won’t even engage formal complaints process

[Jo Shields @joshields1]

@virginmedia Hi- it isn’t a two man job, it was a 1 man installation.

Why have you charged me for 3 weeks of services that I did not receive?

[Jo Shields @joshields1]

@Mike71705927390 @Mofix_tools Thank you

[Jo Shields @joshields1]

@virginmedia Install at a later date. You cancelled installation 3 times so there is also some compensation owed but your customer service team do not understand this. Again and again they relay incorrect information and don’t listen when I inform them of the correct information

[Jo Shields @joshields1]

I just want to say thanks to everyone @Ryanair who responded to my tweet and have been incredibly helpful and caring- really going the extra mile

[Jo Shields @joshields1]

Absolutely shocking @Ryanair I’m in HDU in hospital with my 2 year old being treated for sepsis so obviously cannot fly this weekend- tried to contact your customer service to change the dates and they have tried to charge a ridiculous change fee- absolutely no compassion!!