Lynn Hall

Opinions are all mine and nothing to do with my employer.

Former B329 Leadership in a Changing World student.

[Lynn Hall @lshall05]

@EE Guide says I'll definitely call you back in 10 minutes (1338). Over 30 minutes later still waiting... Support has definitely gone downhill in the last couple of years.

[Lynn Hall @lshall05]

@BritishGasHelp you're quick to chase when customers owe you but when you owe customers you suddenly slow to snail pace. After closing account still waiting for refund that should've been in my account within 10 working days!

[Lynn Hall @lshall05]

@AlisonWalker_tv Event was a huge success!

[Lynn Hall @lshall05]

@LauraMonty4 Congratulations 🥂🍾

[Lynn Hall @lshall05]

@davyshambles @iainm1875 😲

[Lynn Hall @lshall05]

@BritishGas do your call centre operatives always hang up the phone when asked to be put through to the bereavement team?

[BBC Breaking News @BBCBreaking]

Curb Your Enthusiasm star and stand-up comedian Richard Lewis dies aged 76, his publicist tells US media
https://t.co/XLoihzKVr9

[Lynn Hall @lshall05]

@HibernianFC Link isn't working 😡

[Lynn Hall @lshall05]

@TheAA_UK It's not a dangerous situation... it's at home. 80 yo is getting pushed from pillar to post...

[Lynn Hall @lshall05]

Poor customer service @TheAA_UK. Phone as car not starting. We don't deal with this on the phone, you need to go on the app. Download app and go through everything to report breakdown to get a message that you need to call them... the person has been member for over 50 yrs

[Lynn Hall @lshall05]

@Rachel26102010 Short bursts of study is a lot better than a 10 hour block. You'll take more in if you give your brain a break and get some fresh air. (Former B329 student).

[Lynn Hall @lshall05]

It took 5.5 years of blood, sweat and tears to get my degree. Yesterday I attended my graduation ceremony almost 6 years after starting my OU degree #OUfamily

[Lynn Hall @lshall05]

@MarionETodd Amazing! Time and lots of patience ❤️

[Lynn Hall @lshall05]

@nicola_whyte Congratulations 👏

[Lynn Hall @lshall05]

@LothianCountry do you not acknowledge DMs?

[Lynn Hall @lshall05]

@HiveHelper for at least the 2nd time in a week thermostats showing as red and error on app. You were getting a solution and updating app in January... where's the promised update? Poor service. Once again have to heat the whole house on boost.

[Lynn Hall @lshall05]

Cut the wait!
"In all my years in this country I've never seen it so bad... there are people dying..." Rod Stewart (Aubrey, 2023).
#b329leadershipchallenge @kristina_risley @CzwerenkoSzymon @EllieMayBetts @Matthewcook1986 @hollandteri

[Rachael Swindon @Rachael_Swindon]

Doing an experiment.

Some 316 MPs claimed their utility bills on expenses last year, with some members claiming more than £3,000 to cover their utilities.

Please retweet this if you think MPs should pay for their own gas and electric.

[Lynn Hall @lshall05]

Storytelling is a powerful leadership tool. A story can convey a message, build empathy and mobilise people. Stories can build relationships and break down barriers. Do you know any leaders who are good storytellers? #OUB329 Wk17 @kristina_risley

[Lynn Hall @lshall05]

Social change can happen through changes in lifestyle, roles in society, habits and tastes. Technology can have a positive or negative impact on business. Will AI cause people to lose their jobs or will jobs transform into something new? #OUB329 Wk17 @kristina_risley