Mohamed ⚡️

Ecom & Operations | Generated over $15m for clients

[Tyler @itstyleryeo]

Hey @ShopifySupport @Shopify @harleyf @tobi
This is ridiculous..
You just took down my Shopify Payments store following a risk review but our metrics clearly don’t reflect a high-risk operation:

- 0.3% chargeback rate (excluding RDR)
- 0.5% including RDR
- Fully customer support team with fast response times (48min first response time), with an active phone support hotline
- Fast 2-5 Day Shipping from our US warehouse

We submitted an appeal but this is severely affecting our ability to operate and serve our customers.

Furthermore, a few days ago, our payouts were completely paused because Shopify required an extra identity verification document, but due to a technical error on your site, I couldn’t click the verification button to submit the documents needed so we’ve not had our payouts for more than a week now.

Would really appreciate a manual review here.. and we can provide any additional documentation needed.

[Mohamed ⚡️ @mohamedkhalat]

@blvckledge Shopping

[Mohamed ⚡️ @mohamedkhalat]

@eCom_Amin Library

[Mohamed ⚡️ @mohamedkhalat]

@Nate_Google_ Native

[Mohamed ⚡️ @mohamedkhalat]

@blvckledge page

[Mohamed ⚡️ @mohamedkhalat]

@randomthatsgood 👍

[Mohamed ⚡️ @mohamedkhalat]

@eCom_Amin MANUS

[Mohamed ⚡️ @mohamedkhalat]

@blvckledge guide

[Mohamed ⚡️ @mohamedkhalat]

@bony_ghadiya_ Google

[Mohamed ⚡️ @mohamedkhalat]

@blvckledge pmax

[Mohamed ⚡️ @mohamedkhalat]

@AliHabibPPC Feed

[Mohamed ⚡️ @mohamedkhalat]

@blvckledge Swipe

[Mohamed ⚡️ @mohamedkhalat]

@bony_ghadiya_ Google

[Mohamed ⚡️ @mohamedkhalat]

@ZedNilm1 gelato

[Mohamed ⚡️ @mohamedkhalat]

@juststeph1990 @bony_ghadiya_ Unban

[Mohamed ⚡️ @mohamedkhalat]

@Nate_Google_ Audit

[Mohamed ⚡️ @mohamedkhalat]

@nicktheriot_ Hook

[Mohamed ⚡️ @mohamedkhalat]

@Nate_Google_ LP

[Mohamed ⚡️ @mohamedkhalat]

@blvckledge Search

[Mohamed ⚡️ @mohamedkhalat]

@eCom_Amin Mcp