Amanda Oates

[Amanda Oates @oates_aj]

@ao am having problems with order not delivered. Website has permanent message - phone lines too busy to take calls. Live chat permanently switched to AI. No response on X. AO was a reliable company. Please sort out your customer service

[Amanda Oates @oates_aj]

@johnlewishelp Why doJL advertise a product at a price when it is not possible to purchase in-store or do click and collect and there is an additional £20 cost of delivery so it’s not possible to buy it for the advertised price? Not a sofa/fridge but a small office chair

[Amanda Oates @oates_aj]

@Betterhelpers Hi Kaisha have emailed you at customer services

[Amanda Oates @oates_aj]

@Betterhelpers I asked about why you are planning to remove all music choice from instructors. You did respond but over the character limit so I couldn’t read the whole message. Pls post a response I can read

[Amanda Oates @oates_aj]

@Betterhelpers Thanks Kaisha. If at all possible it would be great to get a public response on X so other people can see it and I can share it rather than having a private email response. Eg a screenshot of your longer response?

[Amanda Oates @oates_aj]

@Betterhelpers https://t.co/3dQF6IgsRx

[Amanda Oates @oates_aj]

@Betterhelpers can you tell members why you have made the decision to only allow instructors to use a restricted playlist?

[Amanda Oates @oates_aj]

@Betterhelpers I can’t read your full response

[Amanda Oates @oates_aj]

@Betterhelpers I can’t read your full response - only up to “this chang”

[Amanda Oates @oates_aj]

@BootsUK can someone please contact me about an order which has not arrived. Thanks

[Amanda Oates @oates_aj]

@OctopusEnergy trying to reset my password and the email link you sent doesn’t work. Will this issue be resolved soon?

[Amanda Oates @oates_aj]

@SuperdrugHelp Evri have confirmed they have lost my parcel but I can’t get any response from Superdrug re a refund. Can you help?

[Amanda Oates @oates_aj]

@_FitSense can you please tell me how to update my password in the app?

[Amanda Oates @oates_aj]

@sonos how do I add a song to a playlist? Can’t find this function since app updated

[Amanda Oates @oates_aj]

@TheCoopLive @BristolStMotors It’s not working for the Barry Manilow gig can you please sort this out

[Amanda Oates @oates_aj]

@blackwellbooks I’m trying to get an answer from your customer service team about when the order I made 7 Dec will be sent but no-one can give me any information. It’s a Christmas present

[Amanda Oates @oates_aj]

@itvMLshow can you put any pressure on energy companies such as EDF who won’t budge on waiving high exit fees?

[Amanda Oates @oates_aj]

@edfenergy are you going to drop the fixed tariff early exit penalty charge like @BritishGas and others?

[Amanda Oates @oates_aj]

No help at all and I certainly will not be ‘staying in the Fitbit community’ The devices are not fit for purpose

[Amanda Oates @oates_aj]

@FitbitSupport versa 2 stopped working - stuck on logo screen. Factory reset not working. Purchased 3 years ago. Can you help?

[Amanda Oates @oates_aj]

@FitbitSupport The touchscreen has not worked properly since the latest update - and now it has died completely - is this a known problem?