@LisaRBriscoe It’s the people who are the problem; it’s real simple to keep distance. Tesco are better at managing the situation internally, Morrison don’t seem to bother trying. Not been anywhere else 😂
@jet2tweets So, now I’m even more confused, you have just sent all the paperwork for our cancelled holiday of 18th April! It was cancelled with no refund and now you email us everything again! Is this supposed to be funny? #norefund#atol#abta
Hi Kev, I was sent a PM last week that I replied too, and nobody got back to me after that. I will answer your PM and see if we get a different outcome this time.
@jet2tweets still no call back, have tried to ring, email and tweet. Was asked to DM detail, no response. Only activity that has happened is more money taken for next holiday that may not happen
@jet2tweets So, you are still able to take the payment for our July holiday, but not refund us for our cancelled April holiday. This is just a ridiculous situation, how can this be legal? #atol#abta#MartinLewis