@ScotRail Edinburgh Waverley station, 5 staff standing at ticket gates, allowing customers to struggle with getting through the ticket gates whilst they have a mini ScotRail social
@ScotRail The standard of rail travel in this country is absolutely appalling and nobody seems to care. You could justify your inflated fairs if you at least demonstrated that you cared.
@ScotRail I know there are, I seen some of your staff on platform so how is it that within the space of 10mins there are three people openly vaping on platforms and no response from anyone at ScotRail.
@LumoTravel@ScotRail@LNER@grantshapps have you ever been on a train ANYWHERE else in the world?! They’re normally on time, clean, affordable and quiet. I know it’s too much to ask for the first three but surely we can do quiet?! #bonfireofbanalities
@LumoTravel@ScotRail@LNER WHY are you invading my ears with this NOISE every time I get on a train! I know I need to take my personal belongings, who cares how many carriages there are?! I could not care less the name of the train driver or the conductor! @grantshapps
@ScotRail Glasgow central ticket gates, swarms of people waiting to get through because of delays and you’ve got two staff manually checking tickets and opening gates!
@ScotRail@childfree43@scotfail This is what I was referring to earlier. Absolute garbage service! Looking forward to seeing you fudge your CSAT scores again next year!
@ScotRail good luck getting public support for strike action. Can’t even run a massively limited service without ridiculous delays! Bring on automation across the board!