R1Soft is crap

Shit backup software brought to you by @ConnectWise. Empowering you to never see your important data again.

Obviously fake.

[R1Soft is crap @r1soft]

@SolaDrive Please remember that you should only ever use our R1Soft CDP (Crap Data Protection) software for your backups if you never want to be able to restore any of your data.

If you value your data and want to keep it safe, then you should use something that actually works instead! 💩

[R1Soft is crap @r1soft]

If you have any questions or concerns about this, please don't hesitate to keep them to yourself 🤐
We at @ConnectWise couldn't care less about what you have to say, just stop complaining and give us all of your money 💰🖕

[R1Soft is crap @r1soft]

We are aware that the build servers for the HCP kernel module needed for our R1Soft CDP backup software (also known as @ConnectWise Recover Continuity & Backup) to work on Linux systems have once again been broken for several weeks 🙃

[R1Soft is crap @r1soft]

In the meantime, any servers running R1Soft CDP can only use one of the ancient Linux kernel versions supported by the pre-built HCP modules that we haven't updated in over a year.
At @ConnectWise we want to ensure that all of our customers are as horrifically insecure as we are!

[R1Soft is crap @r1soft]

@ModulesGarden Remember, only use R1Soft CDP to backup your data if you never want to see it again!

We work hard to make sure that your backups are as slow and unreliable as possible.

[R1Soft is crap @r1soft]

@codewhitesec @frycos Sorry about that, we were all very drunk...

[R1Soft is crap @r1soft]

@mwulftange of @codewhitesec discovered the original vulnerability in ZK in May, but updating seemed like a lot of work, so everyone here at @ConnecWise just ignored it.
@frycos also tried to let us know in July, but we couldn't be bothered to reply 🤷🏻‍♂️
https://t.co/Cnfe0b9XIo

[CODE WHITE GmbH @codewhitesec]

Our @frycos tried hard to responsibly disclose an auth bypass in ConnectWise R1Soft over multiple channels, dropped an unweaponized PoC after months to get attention, suddendly got attention, handed over all details ... just to see the patch release on a friday 🤦 Still: patch ☝️

[R1Soft is crap @r1soft]

It's been a week now, have you all patched against our latest colossal fuckup? 😬

@HuntressLabs explains how our woeful incompetence means that not just your backups, but all of your critical data is at risk at
https://t.co/ENwJEFCUXY

[R1Soft is crap @r1soft]

@Spheron1 @ConnectWise @autodesk Our official policy at @ConnectWise is that customers should pay us through the nose so that we can tell them to go fuck themselves.

[R1Soft is crap @r1soft]

Another new Ubuntu release, but we’re still too incompetent to support backing up 20.04 from two and a half years ago 🤷🏻‍♂️

[Ubuntu @ubuntu]

Ubuntu 22.10 is now available to download and install. Upgrade now:
https://t.co/BvYLmObfsI

[R1Soft is crap @r1soft]

Are you looking to implement a slow and unreliable backup system? Then check out what we at @ConnectWise can offer you: https://t.co/0n3LQxyrjB
Get in touch with our sales team today so we can overcharge you for our dreadful R1Soft backup software.

[R1Soft is crap @r1soft]

@SolaDrive Please remember that you should only use our R1Soft CDP (Crap Data Protection) software for your backups if you never want to be able to restore your data.
If you value your data, then you should use something that actually works instead!

[R1Soft is crap @r1soft]

@who_caresboutme @ConnectWise @TheITNation Please remember that the official @ConnectWise R1Soft policy is that our customers should be grateful that we give you the opportunity to pay us for our substandard software. That’s why we still don’t support major operating system releases from over two years ago.

[R1Soft is crap @r1soft]

@who_caresboutme Sorry, it seems that we’ve accidentally put our documentation back online. We’ll make sure that gets taken down again as soon as possible - can’t make life too easy for you plebs!

[R1Soft is crap @r1soft]

@SolaDrive Please remember that you should only use our R1Soft CDP (Crap Data Protection) software for your backups if you never want to be able to restore your data.
If you value your data, then you should use something that actually works instead!

[R1Soft is crap @r1soft]

@Procter_Chris Sorry, we’re too lazy/incompetent to have working, publicly accessible documentation.
Don’t worry though, our CDP backup software is so utterly dreadful that this is actually an improvement! If you value your data, please look at alternative vendors who actually give a shit.

[R1Soft is crap @r1soft]

We've taken our documentation at https://t.co/Y3sv5IxtqH down for "maintenance", but to be honest we probably won't ever bother putting it back up again.
In the meantime, please contact our technical support staff at https://t.co/3V6sQ2KLaG so that we can ignore your request. ���

[R1Soft is crap @r1soft]

@SolaDrive Please remember that you should only use our R1Soft CDP (Crap Data Protection) software for your backups if you never want to be able to restore your data.
If you value your data, then you should use something that actually works instead!