Richard Dale

Executive/leadership coach (and former Senior Executive at Optum/UHG, Entrepreneur, VC, Techie) and loving career #5

[Richard Dale @rdale]

@Carbonite your website seems to be down!

[Richard Dale @rdale]

@AmericanExpress - I want to share some feedback about my customer experience with you but nowhere to do that on your website that I can see and no DMs on X or FB. Do you really care?

[Richard Dale @rdale]

Leaders don't need to know all the answers, but great questions help... here's one to try: are we making an offer or an ask?
#leadershipQuestions
What do you think? What are your favorite leaders' questions?

[Richard Dale @rdale]

Hey @JetBlue … spell check??

[Richard Dale @rdale]

@OralB Is the Oral-B Sensi Ultrathin really a legitimate Oral-B product? I see it for sale on Amazon here https://t.co/x1LBL6EClQ but don't see it on your website. Want to make sure it is not a scam.

[Richard Dale @rdale]

@VerizonSupport cell service gone here in Newton MA (SOS only showing)

[Richard Dale @rdale]

Sadly, @jennair policy is not to take responsibility - 4 yrs to main board failure not a great look. A premium brand should show accountability even beyond warranty. (PS: support assocs are lovely and apologetic - it's the policies that are bad). Recommend AGAINST buying JennAir.

[Richard Dale @rdale]

We have a fancy @jennair 2019 oven. Getting "F2/E1 stuck/shorted key" error. Many seem to be reporting. Shouldn't have to spend so much to fix after less than half useful life span. Yes can reboot at circuit breaker, but assume it will get worse! Does @jennair replace part free?

[Richard Dale @rdale]

Updated #myaudi app and I get this? (Notice the date!) @AudiOfficial

[InnoLead @InnoLead]

Get ready for Impact 2023 in Boston on Oct 25-27! Join Richard Dale (@rdale), SVP of Health System Alliances at @Optum, as he reveals strategies for how managers can promote innovation within their teams. Don't miss it! https://t.co/SoCTRmzfVS

#ILxImpact #innovation

[Nikhil Krishnan @nikillinit]

because I like pain and hate mail, I'm sending out a newsletter that asks the questions "is private equity in healthcare really as bad as people say?"

I'm also going to put my favorite reader responses and thoughts in a follow up newsletter - I want the PE people to respond lol

[Richard Dale @rdale]

@pbleic Excising or exorcising?

[Richard Dale @rdale]

@pbleic Love it- thank you!!

[Richard Dale @rdale]

@jakethornton Clean Harry

[Richard Dale @rdale]

@BBCSounds please work with Apple CarPlay so the iOS app is considered a "spoken word" app and so is paused when car navigation announcements are made (like other podcast apps). Thanks!

[Richard Dale @rdale]

@nikillinit Hi @nikillinit - check out an oldie but goodie by yours truly:https://t.co/XhvrfbvNV8

[Richard Dale @rdale]

Saw this cartoon from @SMBCComics and thought of how you, @IBJIYONGI, frame science in your wonderful book - the cartoon bought a sad smile of realization to my face https://t.co/tCCuPaETFH

[Richard Dale @rdale]

@danprimack IRR relates to the day my money leaves my account (and when it comes back). Not related to whether a GP sits on cash after a capital call.

[Richard Dale @rdale]

How we could solve the dark matter mystery (Chanda Prescod-Weinstein | TED2022) https://t.co/rhEo8JXHex via @TEDTalks @IBJIYONGI

[Richard Dale @rdale]

@growingwisdom Podcast not showing up in my iPhone (Apple podcast app). Yesterday’s and today’s. Is it just me?