@Ed_FilmBooth I'd also add, it's better to capture current behaviours than their own assessment/opinion of their behaviours. E.g. 'what steps do you go through to achieve X goal'
@Ed_FilmBooth Super useful tip Ed.
Coming from a product / research background people are very bad at self evaluating. That's why you definitely need to interpret these answers - What they *think* the reason they aren't hitting X is very likely not the actual reason.
@NespressoUK hello, trying to get in touch re: a faulty Sage Creatista machine but none of the contact pages on your website are loading - tried 3 diff browsers. Can you help?
@TalkTalk I'm not sure I've once successfully completed a query on your Livechat. by the time you get through security questions and actually ask your query, without fail the chat drops out. Is this a known issue?
I know most of my followers are via Design, but if you should happen to enjoy music too I stream at https://t.co/u99S0SUnL5 | Insta: https://t.co/q4NqQS56Lw - would be fun to see you! Next one is tonight @ 9 UK :)