Sougata Das

Business Head - Luxury, Cox & Kings, India

[Sougata Das @sougatad]

@reliancejio thanks for the wonderful speeds. And I have a “100 Mbps” connection. After all the trauma you put me through while installing, this just makes my day. #JioReallySucks #TheGreatJioHorrorShow

[Sougata Das @sougatad]

Part 2

Your strategy... When there is no answer, transfer the customer form one agent to another in an endless cycle till the user gives up frustrated... Good strategy. Someone seems to have used some brains.

Do you do that too there in US, @amazon

[Sougata Das @sougatad]

@amazonIN i ordered some stuff on Amazon Fresh. The slot time has passed and I am waiting. Tried to chat with customer service. Still there... Just got transferred to the 6th agent, who has no answer.

Part 1 of 2

[Sougata Das @sougatad]

@deepakabbot How about your phase of obsession with trains...

[Sougata Das @sougatad]

@aircanada Bad flight, pathetic in-flight service, severely rude conduct, lost baggage, sub-zero support and still no accountability. As a flag carrier, you are making your nation proud... #AirCanadaLostBaggage #AirCanadaPatheticSupport #AirCanadaIsBad #SayNotoAirCanada

[Sougata Das @sougatad]

@TMaryClare @AirCanada Same with us. @AirCanada Lost our baggage with essential medicines on 8thApril. And the worst possible customer support there. Totally unacceptable. Should be sued out of their shoes. #AirCanadaLostBaggage #AirCanadaPatheticSupport #AirCanadaIsBad

[Sougata Das @sougatad]

@amazonIN Did you even understand the query? I am not concerned about delivery charges. You should write only one thing, which is correct. "Free delivery" and "charged delivery" are opposites and cant be in one frame. Be transparent and show only the option that applies.

[Sougata Das @sougatad]

Need help understanding this. Pricing on Amazon. If its free delivery, then what is this Rs 79 delivery charge for?
@amazonIN any thoughts?

[Sougata Das @sougatad]

@zhr_jafri Interesting

[Sougata Das @sougatad]

Just posted a photo https://t.co/sn7y5hej0Z

[Sougata Das @sougatad]

Just posted a photo @ Thane https://t.co/JhfCOLubDA

[Sougata Das @sougatad]

@AGENCY09 Congratulations Tusshar... many more to come

[#Justice4CoxandKingsEmployees @justice4CNKEEA]

#Justice4CoxandKingsEmployees

Seeking a Ray of Hope for 3000+ Families

@dir_ed @NIA_India @LabourMinistry @PMOIndia

@justice4CNKEEA

[#Justice4CoxandKingsEmployees @justice4CNKEEA]

#Justice4CoxandKingsEmployees

Can we get all our balance dues ? Help us to get Justice.

@dir_ed @NIA_India @RahulGandhi @HRDMinistry @ABPNews

[Sonam Wangchuk @Wangchuk66]

Enjoy this and stay tuned for my global appeal for #BoycottMadeInChina through English version video at 8 pm tonight.
Do share it widely among your friends around the world...

[Sougata Das @sougatad]

@rajeshsawhney That would the the bigger and more critical innovation. Using sachets is only going to add to the crisis

[WazirX: India Ka Bitcoin Exchange @WazirXIndia]

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5 lucky people will win 110 WRX tokens each:

1. Retweet this tweet
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[Boston Consulting Group @BCG]

As the 2020s begin, CEOs expect more volatility and further slowdown in growth. Regardless of their success today, leaders who want to be ready to take on the next decade will put a turnaround mindset and approach into effect. #Winningthe20s

[Sougata Das @sougatad]

@AmazonHelp Not sure about “improvements” when basic understanding and logic is missing. Or how it will help me. But thanks@for the courtesy.

[Sougata Das @sougatad]

So ⁦@amazon⁩ ⁦@amazonIN⁩ is this how you pack and ship a hard disk? Your packaging department really needs a massive purge.

[Sougata Das @sougatad]

@amazonIN
Pls help me understand. You booked my preorder for a book, to be released on 1st Jan. Its 7th & my order still pending. But you are now selling the same book and delivering for new orders in 2 days. Strange, isnt it? Where is my book & your ethics? 404-3420051-0204318