Tanya Tuck

[Tanya Tuck @tanyatuck_2011]

@askesure - threatening letters requesting, demanding I make contact……yet provide no contact details! Bravo!! @TheFCA happy to provide evidence of the repeated shortfalls of this company! #poorservice #threats #harrassment

[Tanya Tuck @tanyatuck_2011]

@askesure what a shambles of a company @askesure is. Threatening behaviour, unhelpful staff, refusal to provide a complaint reference or procedure, a mythical call back promised….even though they don’t have telephone numbers. POOR SERVICE

[Tanya Tuck @tanyatuck_2011]

@MartinSLewis Would work fine - so long as it’s not time sensitive post!!
Some time sensitive require responses within 7 days - eg police penalty notices in some instances.

Will every other business take into account delivery delays? If so, crack on!

[Tanya Tuck @tanyatuck_2011]

Day 44 in the life of a @BritishGasHelp prisoner
Still no contact, still
No update, still no resolution
@ofgem @MartinSLewis @TheSun @DailyMirror

[Tanya Tuck @tanyatuck_2011]

@MartinSLewis Con!
British Gas won’t resolve my meter mix up and then won’t offer me a contract because of the meter mix up
Unable to transfer away either…..because of the meter issue they won’t resolve!

[Tanya Tuck @tanyatuck_2011]

@MartinSLewis I can’t even get a contract anywhere as @BritishGasHelp still haven’t resolved my meter being registered to the wrong house since moving in….. they cost me my 6pence (gas) contract with Eon that I was able to move to my new property!

Essentially a prisoner to bg rates!

[Tanya Tuck @tanyatuck_2011]

@CloseBrothersPF can you explain why I’m receiving threatening emails about damaging my credit rating (in a financial crisis) when you haven’t bothered to respond to my communications I’ve sent to you?
#threatening #bullytactics #complaint

[Tanya Tuck @tanyatuck_2011]

@BritishGas @BritishGasHelp - notified on 30th that you have the wrong elec meter registered to my property….. was told the “change site address” was raised……. Flows should only take 5 days to update, yet 16th June the wrong meter is STILL registered

[Tanya Tuck @tanyatuck_2011]

@BritishGas @BritishGasHelp registered my account with you on 30th may and my gas meter has still not been registered PREVENTING me from changing supplier and holding me hostage to your supply. You are disadvantaging me financially by your incompetence!

[Tanya Tuck @tanyatuck_2011]

@BritishGasHelp Yes I do have an account, and I’ve spoken to people twice today and have been lied about progress updates with regards to meter complaints

[British Gas Help @BritishGasHelp]

@tanyatuck_2011 Hi Tanya, I'm sorry to hear that you had issues with the webchat team but as stated previously, we aren't able to action home moves via social media. Please use one of our other contact methods here https://t.co/9xRadkPfB9 and we will help if we can. Thanks, Gavin.

[Tanya Tuck @tanyatuck_2011]

@BritishGasHelp Thanks for your generic reply Gavin - the issue isn’t with regards to a home move.

[Tanya Tuck @tanyatuck_2011]

@BritishGas absolutely shocking!!!! Even your agents just end chats when they don’t want to answer questions!!!

[Tanya Tuck @tanyatuck_2011]

@BritishGas

[Tanya Tuck @tanyatuck_2011]

And now I’m told that if I don’t want to pay the higher tariffs that I should switch everything off… so no refrigeration, no lights, no energy to the boiler……all despite having a young child in the household

[Tanya Tuck @tanyatuck_2011]

@hatvani_gemma can you believe this! 😂

[Tanya Tuck @tanyatuck_2011]

And now I’m told that if I don’t want to pay the higher tariffs that I should switch everything off… so no refrigeration, no lights, no energy to the boiler……all despite having a young child in the household

[Tanya Tuck @tanyatuck_2011]

@BritishGasWatch

[Tanya Tuck @tanyatuck_2011]

And now I’m told that if I don’t want to pay the higher tariffs that I should switch everything off… so no refrigeration, no lights, no energy to the boiler……all despite having a young child in the household

[Tanya Tuck @tanyatuck_2011]

And now I’m told that if I don’t want to pay the higher tariffs that I should switch everything off… so no refrigeration, no lights, no energy to the boiler……all despite having a young child in the household

[British Gas Help @BritishGasHelp]

@tanyatuck_2011 Hi Tanya, I'm sorry to hear that you had issues with the self serve options on the website. We aren't able to action homemoves via social media. Please contact our Webchat team via this link https://t.co/9xRadkPNqH. ^Kev

[Tanya Tuck @tanyatuck_2011]

@BritishGas I would raise poor “service” except you refuse to speak verbally with anyone to resolve issues - instead forcing someone into financial stress in an #energycrisis #forcedselling #ombudsman

[Tanya Tuck @tanyatuck_2011]

@BritishGas miss-selling at its finest!

The great energy theft!!!!