@MoneySavingExp hi.. do you know who I can refer @ZARA_Care to (regarding a lost delivery) They won’t provide their complaint procedure so I can put in a formal complaint.. thanks!
@ZARA_Care how can I make a complaint.. going round in circle with your useless WhatsApp service. I have asked repeatedly . My item wasn’t in the Inpost locker, it was empty and you won’t provide any resolution. @InPostUK can say it was delivered but I do not have the parcel
@AskNationwide@JClemnete Will there be a delay with money already sent before it was resolved showing? I sent some money earlier and it’s not showing in the account still..
@BritishGasHelp My dad has passed and 3 weeks ago my mum rung your bereavement line to change the details and she still can’t access the account! This is a difficult time and the only change that hasn’t gone well. She has a bill to pay and can’t access anything.
@EPChelmsford @ChelmsCouncil@judedeakin
Out of hours for council not open, try 101 - won’t do anything. It’s 1am! Surely the police should be going round at this time and not the wonderful advice of you go round and speak with them…
@HM_Passport how many times do I have to resend documents to try and get my sons passport. 1st spelling mistake, 2nd involved in a theft. No updates from the delivery team - can’t hold of anyone. Disgusting service.
@HM_Passport The increase in cost will do nothing.. 4 months I’ve been waiting my sons passport.. first error made by you and 2nd one doesn’t appear to have actually been sent out.. farcical service..
@RoyalMailHelp Hi I’ve responded and have not had a response.. it’s almost a month since is passport was posted! also we were due a call from the sorting office manager and that has not happened. Just an awful service at the moment..
@RoyalMailHelp I’ve messaged about my sons passport and birth certificate.. can the message be reviewed and replied to directly. We’ve had no post for a month, even on non strike days.. getting ridiculous
@HM_Passport mistake on my sons passport by your office. What do I get back in the post, a new form to fill out before a new passport is issued?! Why?! I filled out all the information online with photos and now need to provide it again! Just ridiculous, poor service.