Terri Harris

One who doesnt quite fit in....

[Terri Harris @tharris1684]

@TaniBolla @ZARA_Care Yep’ appalling customer service! I’m still waiting a response..

[Terri Harris @tharris1684]

@MoneySavingExp hi.. do you know who I can refer @ZARA_Care to (regarding a lost delivery) They won’t provide their complaint procedure so I can put in a formal complaint.. thanks!

[Terri Harris @tharris1684]

@TaniBolla @ZARA_Care Couldn’t agree more shoddy service to try and get anything resolved! Ignore you when you want to make a formal complaint

[Terri Harris @tharris1684]

@Zara_X_Support You are not Zara so behave. Already had one of these scammer companies try and get my details so no thank you

[Terri Harris @tharris1684]

@ZARA_Care how can I make a complaint.. going round in circle with your useless WhatsApp service. I have asked repeatedly . My item wasn’t in the Inpost locker, it was empty and you won’t provide any resolution. @InPostUK can say it was delivered but I do not have the parcel

[Terri Harris @tharris1684]

@ZARA_Care you also have an account seeming to try and get customers refund via an app called lemfi which I would suggest is a spam

[Terri Harris @tharris1684]

@ZARA_Care this how you treat customers . @InPostUK and yourselves are a joke. I have no parcel and now down over £60.. fantastic service

[Terri Harris @tharris1684]

@Ryanair hi - route from stansted to Orebro will there be flights after October 2024.
Thanks

[Terri Harris @tharris1684]

@AskNationwide @JClemnete Will there be a delay with money already sent before it was resolved showing? I sent some money earlier and it’s not showing in the account still..

[Terri Harris @tharris1684]

@BritishGasHelp My dad has passed and 3 weeks ago my mum rung your bereavement line to change the details and she still can’t access the account! This is a difficult time and the only change that hasn’t gone well. She has a bill to pay and can’t access anything.

[Terri Harris @tharris1684]

@EPChelmsford @ChelmsCouncil @judedeakin
Out of hours for council not open, try 101 - won’t do anything. It’s 1am! Surely the police should be going round at this time and not the wonderful advice of you go round and speak with them…

[Terri Harris @tharris1684]

@TheUnmumsyMum Came out of nowhere! Very good

[Terri Harris @tharris1684]

@HM_Passport how many times do I have to resend documents to try and get my sons passport. 1st spelling mistake, 2nd involved in a theft. No updates from the delivery team - can’t hold of anyone. Disgusting service.

[Terri Harris @tharris1684]

@HM_Passport The increase in cost will do nothing.. 4 months I’ve been waiting my sons passport.. first error made by you and 2nd one doesn’t appear to have actually been sent out.. farcical service..

[Terri Harris @tharris1684]

@RoyalMailHelp Can you reply to my message I have sent please.. still no response on the complaint and my sons passport has still not been delivered!

[Terri Harris @tharris1684]

@RoyalMailHelp Hi I’ve responded and have not had a response.. it’s almost a month since is passport was posted! also we were due a call from the sorting office manager and that has not happened. Just an awful service at the moment..

[Terri Harris @tharris1684]

@RoyalMailHelp I’ve messaged about my sons passport and birth certificate.. can the message be reviewed and replied to directly. We’ve had no post for a month, even on non strike days.. getting ridiculous

[Terri Harris @tharris1684]

@RoyalMailHelp I have DM again with the details..

[Terri Harris @tharris1684]

@HM_Passport mistake on my sons passport by your office. What do I get back in the post, a new form to fill out before a new passport is issued?! Why?! I filled out all the information online with photos and now need to provide it again! Just ridiculous, poor service.

[Terri Harris @tharris1684]

@richlocks Wow.. all the best with your new role!