Tony Williams

Private account for all things sport & fun. @coachtdubz for business. Based in 🇭🇰 Adopted 🏴󠁧󠁢󠁳󠁣󠁴󠁿 from Yorkshire SWFC 🦉

[Tony Williams @wildebeast13]

Blimey some blasts from the past in here … what a great time to be 20….!

[Tony Williams @wildebeast13]

@askesure how can you justify a 45% increase in premium when nothing has changed? Would go to Allianz whose like for like quote is cheaper than last years esure one. But you actually make it impossible to cancel on the renewal quote.

[Tony Williams @wildebeast13]

@qatarairways @qrsupport glad to have paid for the self proclaimed worlds best airline business class seats. Time to pension off these tatty old 777s to HK

[Tony Williams @wildebeast13]

@TK_HelpDesk Ok have sent but nothing changed no response no update. And you lost my bag on the way here too - absolute one star service

[Tony Williams @wildebeast13]

@TK_HelpDesk refused check in at Edinburgh due to concern over a passport I use every month and flying to Jk even though I am a HK resident. Been told to go and wait for approval to check in. I normally fly Qatar and this has confirmed I will never fly Turkish again

[Tony Williams @wildebeast13]

@TurkishAirlines 50 mins at check in in Edinburgh waiting to fly home to Hong Kong business. Incompetence beyond belief with passport / ID issues. Still waiting next time back to Qatar as way better service

[Tony Williams @wildebeast13]

@MoonpigUK Thanks - it’s ok I don’t need anything done on the specific order (save deliver it) it was more a generic observation that surveys normally get sent after the service has been completed …?

[Tony Williams @wildebeast13]

@MoonpigUK hey can you cool your jets on marketing emails? I placed an order yesterday morning - scheduled to be delivered this afternoon. Since the order was placed I have had 9 emails including one ‘spill the beans’ & follow up ‘ how did we do’ surveys!! Dunno yet …

[Tony Williams @wildebeast13]

#hsbchk great work on changes to your business app. Cannot login either on the app or online and can’t change password even with code. Only #hsbc could make it so complicated.

[Tony Williams @wildebeast13]

@Dunsbyowl Saw big Andy Mac a few years back at Brentford. Had a beer with him and he said loudest noise he had ever heard playing football that night. 45 years though, I feel old.

[Tony Williams @wildebeast13]

@brianmoore666 Luxury….we had a cardboard box… for 26 of us

[Tony Williams @wildebeast13]

@TK_HelpDesk Leaving now 105 mins late with no information as to why shared with the passengers or on your website. Very poor.

[Tony Williams @wildebeast13]

@TK_HelpDesk any idea when TK1346 is likely to leave EDI? Your website still shows delayed to 1715pm (it’s now 1801) and my son is on it with a now short connection to Hong Kong tomorrow morning… I see your EDI / IST flights are late most days. Euro airline of the year ….??

[Sheffield Wednesday @swfc]

WE DID IT 🦉

[Tony Williams @wildebeast13]

@HSBC_HK Thanks - why is it so complex with HSBc? Chat agent has to do this because “there is no option to manage devices online or on the app”

[Tony Williams @wildebeast13]

@HSBC_HK why do you make it so hard and time consuming to upgrade your iPhone with apps and Apple Pay. Both Amex and RBS took less than a minute. HSBC makes it so complicated - I’m already an hour in and still no Apple Pay. Does anyone in the bank actually use your own processes?

[Tony Williams @wildebeast13]

@RBS_Help Indeed - I’m an ex banker so know the drill !! Will also forward as suggested

[Tony Williams @wildebeast13]

@RBS_Help just got a text from ‘RBS’ about a positive balance on my credit card that I need to call you back & let you know my back details so you can pay me back. Many red flags (not least my card is not in credit) the number to call is 0345 300 8477 - over to you!

[Tony Williams @wildebeast13]

This is the first class lounge as you can tell by the welcoming sign (ps doesn’t open until 9am - more than 3 hours after the first LNER train has left Edinburgh)

[Tony Williams @wildebeast13]

@LNER apparently this isn’t the first class lounge at Edinburgh …?