Indeed, customers spend on average only few seconds in front of the shelves so if they don’t recognize your brand anymore, they won’t buy your products even if only the packaging changed!
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
Indeed, this system is autonomous and it belongs to the 2 systems of reasoning model.
The second one is a deliberate process: slow and effortfull. Most of the times, they work together !
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
Exactly, packaging as naming is something important to look at. Indeed, the packaging is the image which reminds in the head of customers and pushes them to buy : an eye-catching packaging is the first step to attract clients!
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
What is STEPPS ?
- Social currency : things that make people look good
- Triggers : people need to be reminded by your product
- Emotions : Strong emotions -> we share
- Public : Social validation
- Practical value
- Stories
@lets_NEUROmkt#MKTINGNEURO#NMKTRCH#XperientialMkt
Exactly, and most of the time they are working together at the same time !
Boxer et, thanks to experiential marketing, we have some techniques to trigger only the system 1 to sell !
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
What are the two systems of reasoning model ?
System 1 is very unconscious, requires low energy, it’s working all the time.
System 2 demands a high level of cognition. It's effortful for the brain & deliberate and slow.
@lets_NEUROmkt#MKTINGNEURO#NMKTRCH#XperientialMkt
Did you know that to make decisions we can use 2 systems of reasoning?
Firstly, the experiential one which is an autonomous process, fast and effortless!
Then, the analytic one, a deliberate process, slow and effortfull!
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
What is an A/B test?
A test with two nearly simular versions of the same product/service.
What’s for ?
To have answers quickly which are formal and rigorous!
Don’t Forget to generalize it with a statistical test!
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
We can understand the root of #virality thanks to the STEPPS model:
-Social currency (things that make people look cool or smart)
-Triggers
-Emotions
-Public (social validation)
-Pratical value (something useful)
-Stories
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
Do you know what is UX ?
It’s an acronym for user experience and it concerns all things based on an interaction between a person(or an object) and a product! UX research helps to detect problems for example!
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
We should not underestimate the impact and power of naming. Indeed, 77% of customers make purchases based on the name of the brand ! Packaging is also a key element !
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
This is a perfect example of #rebranding! Indeed, Macdo changes especially the colour related to their brand! Indeed, the former red was linked with associations like obesity, fat... However, the green reminds nature, local …
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
Exactly, and this bad buzz can come from small details. However, we can use rebranding to try to change the set of associations and bad emotions related to a brand!
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt
‼️Low-prices --> low-quality product ‼️
Low prices can backfire for retailers because consumers sometimes see low prices as a sign of a low-quality product.
@lets_NEUROmkt#NMKTRCH#MKTINGNEURO#XperientialMkt