Sonia Sharma

[Sonia Sharma @SoniaMUArtist]

@CTilburyMakeup I made an order and paid for express delivery on 17th December and still have not received my items. This was a Christmas present for someone and very disappointed with the level of service from both Charlotte Tilbury chat help and Evri who cannot locate my parcel

[Sonia Sharma @SoniaMUArtist]

@StarbucksUK look at the colour of my Venti Chai Tea Latte - literally just milk which is what it tastes like! Do you not put in extra pumps of chai for larger sizes?

[Sonia Sharma @SoniaMUArtist]

@virginmedia why have I been charged £40 for unreturned equipment when you failed to collect it??? A new date was scheduled for Monday yet you still charged me. Customer service is incompetent and keep putting me on hold. Why is this so difficult!!!

[Sonia Sharma @SoniaMUArtist]

@virginmedia got absolutely nowhere this evening. How incompetent are your staff?? All I want to do is cancel or change the account owner on my account to my tenants for internet services. Getting passed from department to department and had the phone cut on me twice. Ridiculous

[Sonia Sharma @SoniaMUArtist]

@THORPEPARK paid £36 for 3 timed fast track tickets and now made to wait in over 30 min fast track queue for Saw. How do I complain and get a refund?

[Sonia Sharma @SoniaMUArtist]

@Pret thanks for giving me half a Love Bar. Most of the flapjack is missing!

[Sonia Sharma @SoniaMUArtist]

Seems you’re happy for the fraudulent order to go to this fraudster as it is due to be delivered Thursday 23rd December. I am able to check as I still have access to the app.

[Sonia Sharma @SoniaMUArtist]

@ASOS someone has fraudulently taken over my account and placed a large order and your customer service live chat is telling me I need to wait 48 hours for someone to contact me. What if my payment details have been compromised?! This is ridiculous

[Sonia Sharma @SoniaMUArtist]

@VirginAtlantic I need to cancel/amend my trip departing next Monday but I can’t get through to anyone on the 0344 557 5850 number. It rings and then cuts off. Any other way of getting in contact?

[Sonia Sharma @SoniaMUArtist]

@ADT @ADT_UK @ADT_UK this was meant for you!

[Sonia Sharma @SoniaMUArtist]

@ADT so apparently ADT have never heard of @Hyperoptic as an internet provider and so it’s not compatible with their alarms! Interesting. Maybe I’ll change my alarm company to one not stuck in time. Ridiculous

[Sonia Sharma @SoniaMUArtist]

@AmritaWalia233 @BritishGas @BritishGasHelp They haven’t closed my old account down properly I’ve had headaches with them since January and now I want to leave them and I can’t until they sort out this mistake! I’m paying £260 a month now and I have no idea why it’s so much!!!

[Sonia Sharma @SoniaMUArtist]

@BritishGas @BritishGasHelp Why have I just had a debt collection agency contact me to tell me about a British Gas debt I owe of £72.30?!!! I have my direct debits all set up for my new meter and I have no contact from British Gas regarding this. Can I speak to a human please.

[Sonia Sharma @SoniaMUArtist]

@BritishGasHelp That’s rubbish your phone line is down and so is the live chat! Apparently to help with those who have boiler issues only. Can I get someone to contact me ASAP please it is urgent.

[Sonia Sharma @SoniaMUArtist]

@BritishGasHelp I have had a similar issue and you have not responded to me at all. I cannot get through on your phone line, live chat or Twitter. Stop ignoring me please!!!!

[Sonia Sharma @SoniaMUArtist]

@BritishGas @BritishGasHelp now I am livid I finally got through to someone on the phone after waiting 30 mins and they hung up on me. Can someone please contact me urgently. I will be changing providers you’re awful.

[Sonia Sharma @SoniaMUArtist]

@BritishGasHelp is anyone going to reply?!?! I have no idea what this is in relation to

[Sonia Sharma @SoniaMUArtist]

@AudiUK not happy at all with the service received from West London Audi recently. Issue has not been resolved and car has even more issues. Left an honest feedback survey and the person I complained about had the audacity to call me and ask why. Not professional at all.

[Sonia Sharma @SoniaMUArtist]

@ICONik4 @ConsumerReports @TradingStdsBlog @financialombuds @unitedutilities @BritishGas @BritishGasHelp And it’s still not fully sorted

[Sonia Sharma @SoniaMUArtist]

@BritishGas I have just come out of hospital after being critically ill with covid pneumonia and British Gas are messing me around trying to fix my faulty meter which has still not been fixed despite two engineer visits and several calls, I’m very sick and no electric. Furious

[Sonia Sharma @SoniaMUArtist]

@BritishGasHelp I cannot be left for 10 days with no electric