@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
🚨 $11,000 PAYOUT DENIED — @AlphaCapitalUK
According to the trader @thxofx -
Alpha Capital denied an $11,000 payout and permanently banned his accounts after claiming its CID/device system linked 3 devices to another user, “Leo.”
He’s a proven profitable trader with multiple FTMO payouts and maximum allocation there.
He chose Alpha to give the firm a chance, yet his first experience ended with a denied payout and a CID-based ban.
If this was a system error or a genuine rule violation, Alpha should provide clear evidence—not just a claim.
But the key question remains:
Where is the evidence?
The trader says Alpha has not alleged that Leo placed, copied, amended, or closed any trades on the account—and that requests for timestamps, IPs, session logs and technical evidence have received no substantive response.
There’s more: the trader says he had generated around $2,000 in account sales through Alpha’s affiliate code, with an expected $200 commission, before the ban.
If a payout is being denied and an account is being permanently banned based on technical links, traders deserve transparent, verifiable evidence—not just an unexplained conclusion.
@AlphaCapitalUK — will you provide the evidence and explain the decision publicly?
@george_kohler
🚨 WARNING TO PROP TRADERS
Alpha Capital Group denied my $4,160 payout and permanently banned me over an alleged CID match with a trader I DO NOT KNOW.
I used only:
• my own phone
• my own Wi-Fi
• my own account
No shared device. Ever.
Thread 👇
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
On 17/9/26 @AlphaCapitalUK closed my accounts and banned me for CID/account management. I need help getting this tweet some traction.
I have a 200k funded account and 100k funded account. Both accounts combined had profit of $6000 (before split) which was due last week.
I have emailed risk and support. No reply since.
I have been trading with Alpha Capital Group since 2024. I have approximately $65000 total payouts (lifetime amount) in this time period.
I have never been involved in account management, group trading or anything of that sort.
I am not a trading influencer, mentor or social media person.
I have an iPhone 11 that I use to enter and exit my trades on MT5 and I have not logged into my ACG accounts on MT5 on any other device except this iPhone.
I have no idea who these people are. I am from the UK and I have no friends/peers in the trading industry. I am a lone trader, I don't share signals or discuss my trade ideas with anyone.
I had a phone call conversation due to my success at Alpha on 01/09/26 and they asked me if I could review ACG on @PropFirmMatch - I did this as I enjoy trading with the firm and the reliability of it.
I have had a risk interview in the past in order to confirm I am the trader trading the account and show my usage of MT5 etc. which all went fine.
On 16/09/26, Harry from the Trader Relation & Content Team emailed me and asked me if I would like to feature in the journey in a short Trader Success Interview on Zoom for 20 minutes and that would be shared on socials such as Instagram, Youtube etc. I was in the process of accepting this and then got banned the next day by risk.
This whole ordeal has been stressful and I would like to get it sorted out asap as I’ve done nothing wrong.
@PropFirmsGuru@TrustedPropNews@propfirmsupdate@PropFirmMedia@propfirmeye
Apologies in advance to the influencers I’ve tagged, but I have no social media presence, any help/reposting/traction I would be grateful.
@ZamcoCapital@apparentlytrder@BeefDayPepe@salmanmunir96@fondinho7@robinf_x@omor214@Robbiul_FX@AshleyGPT@george_kohler@5iveTrades@TradingInTheNow@Albertburgess_@IRiad777@Khldfx@98_Rahat@Wordsofrizdom
Thank you
@camzz892@AlphaCapitalUK@george_kohler They banned me too for the same reason .....
We taking their money and are no more "not profitable" thas why they banning us...
https://t.co/Pe4xZmagoU
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK permanently banned me, claiming your CID/device tracking system detected that devices used for my MT5 account were also used by 3 other ACG users.
I want to make this absolutely clear: I have NEVER accessed, managed, traded or shared any of these accounts. I do not know these people and I have never used anyone else’s ACG account.
I trade ONLY my own account, from my own mobile phone. I have used the same email address for years and I recently completed my KYC verification.
I also downloaded MT5 through the App Store using the same Apple/App Store account and email address connected to my ACG account.
What makes this even more frustrating is that I recently spent around $400 on another account, passed Phase 1 and Phase 2, and requested another payout. I have had $40K+ in payouts, while around $20K in recent payout requests were denied. I accepted those previous decisions because I understood they were related to my own trading mistakes, including news-related trading.
But accusing me of using other people’s accounts or manipulating evaluations is completely different — and it is simply NOT TRUE.
I am completely open to a FACE CALL with ACG and will provide any verification necessary to prove that I am the person trading my account. I have nothing to hide.
If your decision is based on device matching, I want a proper manual investigation and an explanation of the actual login times, IP addresses, locations and evidence showing that I personally accessed these other accounts.
What makes this situation even more disappointing is that I have always been satisfied with Alpha Capital Group. Whenever I spoke with other traders, I recommended ACG because I genuinely had a good experience with the company and believed everything was going well.
I supported ACG and recommended the company to other traders because of my positive experience. That’s why being permanently banned now over something I have never done is extremely frustrating and disappointing.
@AlphaCapitalUK please contact me directly. Nobody is responding to my emails. I am asking for one thing: a fair manual review, clear evidence and a direct conversation.
I am ready for a face call and ready to prove that I have done nothing wrong.
Please help me
@PropFirmMatch@Propfirm@PropFirmMedia@propfirmeye@PropFirmJournal@AlphaCapital888
@AlphaCapitalUK — $11,000 PAYOUT DENIED
1/ I have been a trader for 5 years. I have held maximum allocations with @FTMO_com and @fundingpips , alongside other prop firms, with more than $1.3M in total funded allocation.
2/ I passed Alpha Capital Group’s evaluation and received a $100k Qualified/Funded account. I traded it personally for 15 days, exclusively from my iPhone, before requesting an $11,000 payout at the advertised 80% split.
3/ On 16 September 2026, Alpha refused the payout and permanently banned my accounts and dashboard access. Their stated reason: their CID/device-identification system allegedly linked three devices associated with my account to another user, “Leo”, whom I do not know.
4/ Alpha has not alleged that Leo placed, copied, amended or closed any trade on my account. I have formally requested the relevant timestamps, IP addresses, session logs and technical evidence. As of 24 September 2026, I have received no substantive response.
5/ Four days before the payout request, I also joined Alpha’s affiliate programme. My content generated approximately $2,000 in account sales through my code, representing $200 in expected commission at the agreed 10% rate. Following the ban, I no longer have access to the affiliate dashboard or these records.
6/ I had also promoted a 3 × $50k Alpha giveaway. I was informed that winner selection is made by the influencer rather than through an independently random draw. In light of the termination, I ask Alpha to clarify publicly how this giveaway will now be handled.
7/ I am sharing documented facts, not making accusations. I remain ready to cooperate with a genuine technical review and will update this thread if Alpha provides the evidence requested.
Bonus: I'd already had problems with them last year regarding denied payouts, but I decided to give them another chance—a decision I now regret...
Same broo
they banned me with 40k+ in payouts… that’s honestly sad, because I always recommended ACG to everyone since they were good. I always told everyone to start with the 10k for $40 account (that’s how I started myself). It’s just sad that they’re treating traders without any reach like this…