Bain Capital Ventures

BCV helps founders build iconic businesses that transform the way we live and work.

[Bain Capital Ventures @BainCapVC]

Most senior care companies stop after they match a nurse to a family. Jenny Lee founded Hera with a much bigger goal in mind: care good enough for her own parents.

That standard shows up in the product. Every call, text and email between a family and their Hera team feeds back into the platform, so that the next interaction is sharper and more informed.

Families get back about 12 hours a month, time that goes toward the people they love. Hear more about @hellotohera from @jennydhlee and @alysaaco below:

[Bain Capital Ventures @BainCapVC]

What if we've mistaken familiarity for functionality?

As humanoid robots dominate the conversation, @ajay_bcv offers a different perspective in @BusinessInsider: the future of robotics won't be defined by one form factor. It'll be defined by the right one for the job.

Read more: https://t.co/5mA8EaJpO0

[Aaref Hilaly @aaref]

Love the ambition of these founders ("First TX, then Earth, then Mars"). So grateful to have supported them since inception, thanks to my partners @ajay_bcv & @RonMiasnik

[Jordan Schochet @jordanschochet]

A few yrs ago, my brother + his brilliant friend (also Noah) flew to NY to pitch to the best Robotics VC in the world @ajay_bcv.

Today @TerraFirma_Inc announced their Series A, led by @kleinerperkins w. @BainCapVC, @anduriltech

If this isn’t the American dream, idk what is. I told the Noah’s to shoot for the moon. Should have known the Spacex mafia would end up on Mars 🚀

[Bain Capital Ventures @BainCapVC]

The @TerraFirma_Inc team heard “builder mindset” and took it literally.

TerraFirma is bringing robotics and a modern engineering mindset to one of the world's oldest industries: construction. They aren’t replacing operators, they're giving them better tools to build faster, more safely, and at lower cost.

That's why we were proud to lead TerraFirma's seed round in 2024, and why we're so excited to see today's $115M Series A led by @kleinerperkins.

Congratulations to @noah_schochet, @NoahMcGuinn and the entire team. Well deserved.

[HYCU, Inc. @hycuinc]

We're a finalist for @Storylaneio's Demo Dundies (Best Demo Strategy) 🏆

Vote for HYCU before voting closes July 15th 👇

https://t.co/4pO3zkZSUx

#DemoDundies #SaaSProtection #AiResilience

[Bain Capital Ventures @BainCapVC]

@thejessezhang Olympiad mafia is the new PayPal mafia. Great perspective, @thejessezhang.

[Bain Capital Ventures @BainCapVC]

The strongest companies are built one hire at a time. Great recruiting teams make those hires possible.

Last week, we hosted Talent Therapy in NYC as a small thank you to the people helping build the next generation of startups.

We appreciate everyone who joined to recharge, connect and trade stories.

[Jenny Lee @jennydhlee]

there’s alpha in picking a customer you want to win so badly it doesn’t feel like work

[Bain Capital Ventures @BainCapVC]

Sometimes the best startup ideas arrive disguised as everyday problems.

Before @hellotohera, @jennydhlee had already seen where aging care was headed. After watching her own family struggle to navigate it, the mission became personal.

Now she's building the future she wished existed.

A conversation with @alysaaco on founder-market fit and her life's work.

https://t.co/7PRUpJU6Sa

[Bain Capital Ventures @BainCapVC]

Incremental improvements make software better. Reimagining how a job gets done redefines a category.

@mgarimella looked at how sales teams were built and asked why reps were still doing the heavy lifting instead of the agents. He built @useactively to rewrite the job.

More on what sets him apart: https://t.co/BdlGDTapZt

[Norm Ai @normativeai]

We’re excited to announce that Norm Ai has raised a $120 million Series C at a $1.2 billion valuation, led by @khoslaventures , with participation from @blackstone , @BainCapital , @CraftVentures, @coatuemgmt , @Vanguard_Group , @NewYorkLife , @TIAA , Tony James, Jeff Hammes, and Fenwick LLP.

This round reflects the trust Norm Ai has earned from institutions using legal AI for high-stakes legal and regulated work, and the conviction that law will be foundational to how AI is deployed in the enterprise.

“AI will not transform regulated work until institutions trust it, and that trust is the hardest thing to earn in this market. The most demanding buyers of legal services in the world already rely on Norm Ai. We led this round because John has built the only credible path to AI-native legal work at institutional scale.” - @SamirKaul1, Managing Director at Khosla Ventures

Norm Ai is building agentic law, embedding law into AI agents through collaboration among AI engineers, legal engineers, and attorneys. That work supports clients across their in-house legal teams, through @NormLawLLP , LLP, an affiliated AI-native law firm running on the Norm Ai platform, and through supervisory agents for regulated enterprise AI deployments.

Clients representing more than $30 trillion in assets under management use Norm Ai for high-stakes work. We’re grateful to our clients, investors, partners, and team as we continue building the full-stack model for legal AI.

[Bain Capital Ventures @BainCapVC]

@KVibhor @johnjnay @normativeai @khoslaventures Big news from @normativeai. Well done, team!

[Justin Quan @justoutquan]

the incredible love we got coming out of stealth @tomo makes me more fired up than ever. it reminds us that the world roots for companies that make us better

let's get to work.

[Bain Capital Ventures @BainCapVC]

An 88-year-old retired psychiatrist spent his life painting. His care company threw him an art show.

That's not a typical line item in senior care. It's the whole idea behind @hellotohera, built by @jennydhlee, on the belief that aging deserves celebration, not just management. Hera is creating a new profession of dedicated senior care experts, covered by insurance, so families get more than logistics.

Full conversation with @alysaaco here.

[Bain Capital Ventures @BainCapVC]

.@jennydhlee's grandmother had dementia for 20 years. Her aunt carried the cost, coordination, and emotional weight alone.

That's the problem @hellotohera is solving. Senior care experts, covered by Medicare, backed by AI that learns from every call and text so families don't fall through the cracks.

@alysaaco unpacks everything in the latest Outlier Briefing. Watch now.

[Bain Capital Ventures @BainCapVC]

.@jennydhlee's grandmother had dementia for 20 years. Her aunt carried the cost, coordination, and emotional weight alone.

That's the problem @hellotohera is solving. Senior care experts, covered by Medicare, backed by AI that learns from every call and text so families don't fall through the cracks.

@alysaaco unpacks everything in the latest Outlier Briefing. Watch now.

[Bain Capital Ventures @BainCapVC]

Mahjong is the only major game yet to be solved by AI. Agents can play chess, go, and even poker in EV-optimal ways. If you're a talented engineer in SF, come join the @cogent_security Mahjong Club, hosted monthly at the BCV Speakeasy, and find out why.

[Bain Capital Ventures @BainCapVC]

Some of the most important healthcare companies are built in the wake of major policy shifts. @hellotohera is one of them.

Care coordination has always been someone's full-time job. It just never had a funding model behind it. For patients and caregivers, that looks like managing appointments, referrals, transportation and benefits with no systemic support.

In her latest blog, partner @alysaaco explores the new policy changes and what it means for founders building in the space:
https://t.co/Kq5w1wyQ6e

[Jenny Lee @jennydhlee]

While everyone’s displacing jobs, we’re creating them. A Hero for every family. 

@hellotohera’s favorite friend 83 year old Stanley Zareff dropped by our office to learn what being a Hero means and announce our 27M Series A led by @BainCapVC, and continued participation by @Accel and @iaventures 🧵

[Bain Capital Ventures @BainCapVC]

Millions of families figure out senior care on the fly. @jennydhlee watched hers do it, then built a startup to solve it.

Say @hellotohera. A new kind of senior care expert, consisting of nurses and social workers, backed by AI. They handle the coordination work that falls on families with no training and no time.

Today, they raised a $27M Series A. This one is for the families!