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[Ask Chat Support @chat_askcs00]

@TheRealRobPace We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Robert Pace @TheRealRobPace]

@Hertz, you once were a premium brand. No longer (1/3)
Pickup: Dingiest rental place I’ve ever seen. Had no choice of car, then given a very worn-looking Sentra. Worse was the smell. Like cigarettes covered over w. some industrial bathroom cleaner. Drove through 4 days of that.

[Ask Chat Support @chat_askcs00]

@EnoksenNick We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Nick Enoksen @EnoksenNick]

@Hertz giving someone a pickup time of 12pm when you close at 12pm isn't helpful, Do better!! now we'll go to @Enterprise instead 🤷🏼‍♂️

[Ask Chat Support @chat_askcs00]

@CharlesWentzel We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Charles Wentzel @CharlesWentzel]

@Hertz Turned rental car in, 1 HR later realized left something, called no answer, went back taked to returns, they said car has been cleaned and if found already in Locked box and cannot open until Monday, I asked if she could just go check the car, answer was NO!!

[Ask Chat Support @chat_askcs00]

@CharlesWentzel We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Charles Wentzel @CharlesWentzel]

@Hertz Get an email yesterday saying nothing was in the Locked Box!! Thanks for not getting up and checked, would have been 5 minutes lost if just sitting!!

[Ask Chat Support @chat_askcs00]

@SeeFreeP0 We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[ɮօǟռɛʀɢɛֆ Fan & OBSTINATE HYPOCRITE 🗿❤️‍🔥🍷 @SeeFreeP0]

@Hertz awful, awful, awful customer service!

[Ask Chat Support @chat_askcs00]

@VisionaryProp We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Richard Armstrong @VisionaryProp]

@Hertz I messaged you on Monday. I emailed your office on Monday. I don’t have a response to either. It’s now with my credit card company to retrieve my money. I should have known better the last time I vowed never to use hertz again. I think your actions were deliberate

[Ask Chat Support @chat_askcs00]

@ddeshopper @AmericanAir We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[d #NoGuns #WearAMask #COVIDisbad 💙💛 @ddeshopper]

@TsengJennifer @Hertz @AmericanAir @Avis @Budget When I need to rent a car for travel, I typically make more than one reservation for the same time with different rental agencies through Costco travel's website. Best rates and if something goes wrong with one company, I have a back up ressy with another. It's come in handy.

[Ask Chat Support @chat_askcs00]

@Mobble64 We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Maureen Hoole @Mobble64]

@Hertz - is it not possible to speak to a human being? Waiting for a bot to answer me for the last 20 minutes.

[Ask Chat Support @chat_askcs00]

@EvilColin We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Colin Donahue @EvilColin]

@joelpollak @Hertz Just used them on a trip to UT, big mistake. Can’t rent an SUV w/o a credit card despite using a debit card, having it accepted, and paying the fees beforehand only to be told that “policy” requires a credit card (again, we had debit) to rent something that “large”.

[Ask Chat Support @chat_askcs00]

@KMRD83 We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Ask Chat Support @chat_askcs00]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Kelli Dawe @KMRD83]

@Hertz I rented a car from 161 Bay St, Toronto on July7. The counter rep charged my cc 2x for the prepayment and final charge. They won’t reverse the second charge. Made me insert cc 2ndx after first time was approved. Please assist