Churnkey

You focus on product and growth. We'll handle retention for you. We’re everything your customer-obsessed team needs to improve retention, automatically.

[Gaurav Vohra @gauravvohra]

Churn form that roasts you

[Churnkey @churnkey]

@aarondotdev @kamilaturap

[Craig Hewitt @TheCraigHewitt]

Had a blast on the @churnkey podcast.

Got a chance to talk about our the evolution of who we consider to be our ICP, growing a PLG SaaS product, and lots of mindset.

Their show is really solid, and we’ve been a longtime, very happy customer.

Link 👇

[The SaaStronaut | AI SEO & Reddit Marketing @TheSaastronaut]

Subscription cancellation with Company A

1. Asks user why they're cancelling
2. User selects "Too expensive"
3. Company says "ok"

Subscription cancellation with Company B

1. Asks user why they're cancelling
2. User selects "Too expensive"
3. Company responds by offering a 70% discount for the next 3 months

In 3 months time, circumstances might change, and the software may no longer feel "Too Expensive" for the user. Or maybe not. Either way, you walked away with another 3 months of revenue with the possibility to extend.

I have, personally, folded for these 97% of the time I am so serious no joke whatsoever

If you don't know how to implement something like this I'll point you to one I know of called @churnkey

Any works tho - it's more important that you implement it

[Hookdeck @Hookdeck]

The Hookdeck August & September Review is out:

🎉 How Hookdeck helped @churnkey scale and improve their SDLC
🔍 @Event_Catalog visualizes Hookdeck sources, destinations, and events
🔧 SupaHooks helps create and manage outbound webhooks with Next.js
🔖 Bookmarks enable webhook event replay for dev, testing, and debugging
🔁 Updated guides on receiving and replaying webhooks with Vercel & Netlify

[Aakash Gupta @aakashgupta]

Thanks to our sponsor @churnkey for making this post

A. Happen
B. Making it Free to All!
C. Making it Rad with Feedback

Check them out: https://t.co/vAAY6Y6uha

[Churn FM @churnfm]

🎙️Today we have @BairdHall, Co-Founder of @churnkey.

Baird shared Jason shared how effective reactivation tactics and segmentation can transform cancellations into customer retention opportunities. Click to listen: https://t.co/CO3DFT4Jqh

[Churnkey @churnkey]

@devenbhooshan @Timb03 🙏🏼🫡

[Churnkey @churnkey]

Every #SaaS and #subscription company needs a failed payment recovery strategy. "Dunning" tools are usually the best place to start.

Need a fresh look? Here is a list of the best dunning tools on the market 👇

https://t.co/k7J10WsLeD

[Churnkey @churnkey]

@code_rams @ProfitWell Welcome! Don't hesitate to hit up our support team if you need help.

[Churnkey @churnkey]

🙏🏼💪🏼💪🏼

[Deven @devenbhooshan]

February report for Supergrow

💸 $7313 MRR (+44.8%)
💰 $8617 Net Cash Flow

👀 29K Page views(on our landing page)
✨ 2193 Signups
✅ 154 new paying customers
🎯 2316 Posts published from the platform

Goals for March

• $100K ARR
• Revamp & Relaunch Chrome extension
• Improve conversion rate

What went well this month?

3 major wins

#1
Our ProductHunt Launch went super great. We got more than 50+ customers because of that. Also, we won the Product of the Day and Product of the Week title.

#2
We are growing the team now. We now have @Marinersrevenge, who will help us market the product. One person will help us with customer support queries late at night, and one frontend dev will help us build our Chrome extension.

#3
Churn is getting down. It reduced from around 13.33% to 11%. It is still early, but I am happy about it. We integrated with @churnkey, and the early results are good.

What can be improved?

#1
Churn is still high(11% this month). The good part is that we know why customers are churning. Still, a lot of work is needed here.

#2
Our customer support quality has reduced. With a dedicated support person, we hope to maintain the same quality as we had a few months ago.

Super excited for March 🚀

[🎆 🌸 Samuel Hulick 🌸 🌄 @SamuelHulick]

I'd work with the @churnkey team in a heartbeat. Looks like a great opportunity 👇

[Deven @devenbhooshan]

We grew Supergrow to $82K ARR with the following stack.

@churnkey for retention
@ChartMogul for business observability
@GuiddeCo for video documentation
@ToltHQ for affiliate marketing
@msftClarity for Session Recordings
@cannyHQ for the public roadmap and feature request handling
@intercom for email marketing and live chat
@NotionHQ for documentation, project management etc
@famewall_io for testimonials
@supabase for auth and storage
@Railway for hosting
@framer for Landing page
@Supergrowai for Content Creation
@intercom for live chat
@loops for emails
@getsentry for error reporting
@newrelic for APM
@SlackHQ for Collaboration
@mixpanel for Product Analytics
@stripe for Payments
@zapier for internal automation
@rails @reactjs & @tailwindcss for webapp & API
@PostgreSQLfor DB
@apppika for screenshot design
@screenstudio for screen recording
@figma for design
@OpenAI for LLM

We couldn't have grown without them.

[Churnkey @churnkey]

@ashitvora @phuctm97 @Superlist

[Churnkey @churnkey]

@SharmaBrands @klaviyo @PostscriptIO @tapcart_app @Gorgias_Reborn @kustomer @RebuyEngine @smartrr_app

[Churnkey @churnkey]

@robmoo_re 😎 👀

[Churnkey @churnkey]

Is your business is growing? What’s your revenue ceiling at your current churn rate? Explore all this and more with our free SaaS churn calculator: https://t.co/ZkIt2QMp5T

[Churnkey @churnkey]

🚀 Elevate user retention and boost customer lifetime value with our latest insights! Discover the pivotal points in your SaaS product that truly benefit users throughout their journey. 🔄 Understanding the precise steps of the customer lifecycle is key.
https://t.co/xzbIeOjiY2

[Churnkey @churnkey]

We’re hiring a business development representative on the Churnkey team! Learn more about the role and send in your application here: https://t.co/4dn3OMBh1H

[Churnkey @churnkey]

Curious about tackling subscription cancellations? We’ve got you covered! Streamline your cancellation process for happier customers and revenue boost. Cancel Flows can even cut active churn by up to 51%! #subscriptions #cancellation #churn #churnkey #customerexperience