We’re delighted to announce that ContactPartners is rebranding to @Davies_Group!
Under our new brand we’ll be working even closer with the wider Consulting & Technology team at Davies.
Find out more about Davies here - https://t.co/VHBsjpfaFO
#cx#rebrand#daviesgroup
55% of NatWest staff will now work part from home, part in the office. It looks like those changes brought on by the pandemic are really shifting working culture - for good. #banking https://t.co/DBKMfGUTm6
If #Google wants to succeed in retail banking, it needs to align its org structure, and combing Google Pay and Google Cloud into a single #finserv org unit.
https://t.co/kETFhWyiml
“While pushing to digitize, banks also need to strengthen the human side of customer interactions so that people add more value when they are actively involved.”
A concept that we’re pretty familiar with!
#Banking#digitalization#customerexperience