Denise Stokowski

[Denise Stokowski @dstokowski]

Gainsight Gives is our way of helping out and this program helps those who might even be looking to enter the career of customer success - great for those already in services, customer-facing roles. https://t.co/SvnMCPHMuo

[Gainsight @GainsightHQ]

Europe’s premier customer-centric conference is back and bigger than ever! #PulseEU19

If you are in a customer or product-facing role, you cannot afford to miss this definitive networking and learning conference.

Learn more ▶️ https://t.co/jefhoyTYI3

[Gainsight @GainsightHQ]

The State of XaaS Product Management 2019 report by @TSIACommunity addresses the common challenges product teams face today. In this webinar, @lauramfay will share best practices to address them.

Get a calendar invite for 9/19, 11:00 a.m. PT ⤵️

https://t.co/ndnf4vIC3w

[Gainsight @GainsightHQ]

As a customer success professional, you gather a ton of valuable feedback on the product. But then it seems like the customer feedback you've gathered and shared just vanishes into a black hole. If you relate to this sense of frustration, you’re not alone. https://t.co/Q1hnWBax0I

[Gainsight @GainsightHQ]

Exciting news! Our CEO, @nrmehta, just ranked 2nd on the Top 50 SaaS CEOs of 2019 list, among the CEOs of @twilio, @rapid7, @Workday, and @zoom_us. Join us in congratulating Nick. 👏👏👏

https://t.co/XzjYAD6wKj

[Gainsight @GainsightHQ]

#CustomerSuccess teams are beginning to pop up in more companies, but there are still some CEOs who aren't grasping the need for its investment. Hear @dantsteinman talk about why business success requires customer success on @operatix1

https://t.co/scKuGMVt3G

[Gainsight @GainsightHQ]

Introducing our #PulseCheck19 “late night” guest, @anaplan's CCO @chrbodin. He’ll share how leaders can create customer-centricity across functions.

Register today ⤵️
https://t.co/Vr8f2vt5As

[Nick Mehta @nrmehta]

A lot of people experience this but seems almost unavoidable - when teams don’t involve IT in the systems they acquire, it creates inefficiencies for the entire org. Our CIO @karlmosgofian has a solution for how IT leaders can approach these situations. https://t.co/tOrNW69zpM

[Gainsight @GainsightHQ]

The countdown has begun for the virtual event of the year!

Register below to receive your calendar invite ⤵️

#PulseCheck19 #CustomerSuccess #ProductExperience
https://t.co/Vr8f2vt5As

[Gainsight @GainsightHQ]

Introducing the Essential Guide to #CustomerExperience. Read about:

▪️ The relationship between CS and CX
▪️ The importance of CX
▪️ Fundamentals of Programmatic CX

and more! ⤵️
https://t.co/JkrXMQ2eU9

[Gainsight @GainsightHQ]

1️⃣ Don’t assume you know why your customer is working with you
2️⃣ Never forget post-customer acquisition
3️⃣ Train your entire staff on the customer experience
4️⃣ Forget B2B or B2C – it’s P2P (people-to-people)
5️⃣ Give your customer a voice

via @Hyken

https://t.co/NBDr4hGGeC

[Gainsight @GainsightHQ]

If you're at #mtpcon, come say 👋 at our booth! If you're interested in making data-driven decisions, engaging with users directly within your product, and demonstrating the impact of your investments, let's chat.

Bonus: You can enter our raffle to win a Wine and Cheese basket!

[Gainsight @GainsightHQ]

#PulseCheck19 is a free virtual event that presents the hottest topics in #CustomerSuccess and #ProductManagement, featuring industry-leading speakers. Watch from the comfort of your home or office - sign up today ⤵️

https://t.co/bqgW60LuWC

[Gainsight @GainsightHQ]

"Firms which have been defined as experience-driven businesses consistently deliver on metrics that align to their revenue growth, customer-acquisition and customer-retention goals."

via @Which50
https://t.co/8K0HBfHRv1

[Gainsight @GainsightHQ]

Last week, Gainsters everywhere gave back to their local communities.

▪️St. Louis - @brightsidestl
▪️San Mateo - @Rise2030
▪️San Francisco - Garden for the Environment
▪️Phoenix - @fmsc_org
▪️Boston - @c2cboston
▪️London - @RMHCUK

#GainsightGives #CommunitySuccess

[Gainsight @GainsightHQ]

You CAN talk to your users in-product without sacrificing the customer experience.

In-app communications are part of the next wave of adoption-driving strategies. They will benefit your company...as long as you do them the right way.

https://t.co/dv3Yvsxivh
#productexperience

[Gainsight @GainsightHQ]

What value does your product deliver?

Check out @travis_kaufman on @tipmpodcast talk about #ProductAssistedGrowth - how to create a product offering that accelerates growth, and how this approach compares to traditional go-to market strategies.

https://t.co/K5GH5nfUm3

[Gainsight @GainsightHQ]

Congratulations again to the Pulse 2019 Impact award winners: @Bizzabo for Product Experience, @loopioinc for Innovation, @athenahealth for Transformation, and @diligentHQ for Human-First! https://t.co/8dNJ9VRu3J

[Gainsight @GainsightHQ]

We hear a lot about “customer empathy” these days, but what is it really? Co-Founder & CEO of product board, @hpalan defines it in this article with @ForbesTechCncl.

https://t.co/way2GY07O8

[Gainsight @GainsightHQ]

"The home of the product experience. This was the Pulse 2019 call. And for being a designer and acting directly with product, it caught my attention. Especially because I work directly with the concept of product-led growth since the beginning of 2018."

https://t.co/J1H4pipM1O